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Transform Minnesota

Office Manager

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Job Description

New Life Family Services is looking for a full-time (40 hours per week) Office Manager for their Richfield First Care office. The Richfield Office Manager helps fulfill New Life Family Service's mission of assisting clients in life-affirming decisions with the love and compassion of Christ by ensuring professional representation of New Life Family Services and its programs through management of the Richfield office and coordination of client services.
POSITION RESPONSIBILITIES BRANCH RESPONSIBILITIES
Responsible for office administration including coordinating schedules, ordering supplies, maintaining office equipment, general office organization and maintaining office statistics. Speak for and represent the office to the greater organization and advocate for its unique set of clients. Help set the tone for the office and keep a proper balance between office specific goals and the goals of the agency as a whole. Assist in follow-up of new agency changes being implemented at the office level. Assist with the Every Family program according to the guidelines and system set up by the agency.
CLIENT CONTACT
Answer incoming phone calls and provide over the phone counseling to those in crisis. Schedule clients for medical or social services appointments as needed. Assist in administering pregnancy test intakes and partner intakes. Assist volunteers in Every Family appointments as needed. Assist the nurse and social worker, as needed, with paperwork and getting the exam room ready for STD appointments.
VOLUNTEER MANAGEMENT
Interview prospective volunteers and provide in-office training for new volunteers and interns. Manage ongoing work of volunteers and interns in office. Oversee and manage volunteers and their schedules. Work with Volunteer Coordinator to recruit new volunteers and ensure volunteers are meeting continuing education requirements.
EVERY FAMILY PROGRAM
Assist with the Every Family program as set by the agency and with the direction of the Every Family Program Manager. Oversee the receiving of material donations. Maintain schedule of appointments.
ADMINISTRATIVE SUPPORT
Assist with the New Life Adoption program as set by the agency and with the direction of the Director of Adoption. For a complete job description and our employment application, please see our website.