Overview Mallard Creek Family Dentistry is a private, patient-centered dental practice located in Charlotte, NC. We pride ourselves on delivering exceptional clinical care and creating a warm, welcoming environment for our patients. Our collaborative team is dedicated to growth, positivity, and high-quality service. We are looking for a skilled leader to help keep our daily operations running seamlessly. Responsibilities Oversee daily clinic operations, ensuring efficient patient flow and exceptional customer service. Manage financial aspects including budgeting, billing, and fiscal management to maintain practice profitability. Supervise staff, including administrative support, and other team members, promoting teamwork and high performance. Ensure compliance with

HIPAA, OSHA

standards, healthcare regulations, to uphold legal and ethical standards. Utilize Dentrix, for patient records management, billing, and scheduling. Coordinate human resources functions including hiring, training, performance evaluations, payroll, and staff development. Monitor clinic inventory and supplies to support smooth operations; oversee vendor relations as needed. Implement quality assurance protocols related to dental practice management and utilization management strategies. Skills Minimum of 3-5 years experience in dental office management with a strong understanding of dental clinic workflows. Proficiency in Dentrix. Strong fiscal management skills including budgeting, financial reporting, and dental billing processes. Proven supervisory experience managing dental teams in fast-paced environments; excellent managerial communication skills are vital. Knowledge of dental regulation policies such as HIPAA compliance and OSHA accreditation standards. Ability to navigate office management tasks using Microsoft Office Suite (Word, Excel, Outlook) efficiently. Exceptional customer service skills combined with dental terminology knowledge to enhance patient interactions. Experience managing dental records and electronic health records (EHR) systems while ensuring data security and confidentiality. This role offers an exciting opportunity for motivated professionals eager to lead a thriving dental practice with energy and expertise!

Pay:

$27.37 - $35.00 per hour

Benefits:

401(k) Employee discount Health insurance Paid time off

Experience:

dental management: 3 years (Preferred)

Work Location:

In person