About this role The Onsite Facilities & Office Services Manager is responsible for ensuring the seamless daily operation of the workplace by combining strong facilities management expertise with exceptional office leadership and employee experience skills. This role oversees building operations, vendor management, safety, and maintenance while also serving as the primary point of contact for employees, guests, and leadership for all office-related needs. This individual is highly visible, service-oriented, and proactive, creating a safe, efficient, and welcoming environment where employees can do their best work. It's fully onsite Monday-Friday in Charlotte, NC. What you'll do: Facilities Management Onsite Five Days a Week Oversee daily building operations including HVAC, electrical, plumbing, life safety systems, and general maintenance Manage relationships with property management, landlords, and third-party vendors Coordinate preventative and reactive maintenance programs Lead safety initiatives including fire drills, emergency preparedness, and compliance with local regulations Manage space planning, moves/adds/changes, and workplace setup Monitor facility budgets, service contracts, and purchase orders Ensure workplace sustainability and efficiency initiatives are followed Office & Workplace Experience Serve as the primary onsite point of contact for employees and visitors Create a welcoming, organized, and high-functioning office environment Oversee reception, conference rooms, kitchens, common areas, and overall office presentation Coordinate office events, employee engagement activities, and meetings Manage office supplies, pantry, and service vendors Support new hire onboarding from a workspace and logistics perspective Soft Skills & Leadership Act as a trusted partner to employees and leadership Anticipate needs before they become problems Communicate clearly and professionally across all levels of the organization Provide white-glove service with a hospitality mindset Manage difficult situations calmly and diplomatically Foster a culture of safety, respect, and accountability within the workplace What you'll need Service-oriented mindset Strong customer focus and hotel, retail and/or hospitality focus preferred. Strong problem-solving ability High emotional intelligence Attention to detail Proactive and self-directed Professional presence and approachability Ability to build relationships quickly

Why This Role Matters :

This role is essential to creating a workplace that is safe, efficient, and enjoyable. The Onsite Facilities & Office Manager is the heartbeat of the office—ensuring not only that the building runs smoothly, but that employees feel supported, welcomed, and cared for every day.

About CBRE:

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimer:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.