Overview We are seeking a dedicated and experienced Dental Front Desk Supervisor to lead our administrative team within a dynamic dental practice. The ideal candidate will possess a comprehensive understanding of dental office operations, healthcare management, and patient service excellence. As the Dental Front Desk Supervisor, you will oversee daily front desk activities, ensure compliance with healthcare regulations, and foster a welcoming environment for patients while maintaining efficient office workflows. This role offers an opportunity to apply your expertise in medical administrative support, practice management, and team supervision to enhance patient care and operational success. Responsibilities Supervise front desk staff, providing training, mentorship, and performance evaluations to ensure high-quality patient service. Manage patient scheduling, registration, and check-in/check-out processes utilizing advanced patient management software such as Open Dental. Oversee billing, coding, and medical records management in compliance with HIPAA and healthcare regulations. Coordinate with clinical staff to ensure smooth clinic operations and effective communication between departments. Monitor financial aspects including billing accuracy, collections, and budget adherence through fiscal management practices. Handle human resources functions such as staffing schedules, conflict resolution, and fostering a positive team environment. Support healthcare practice management initiatives by optimizing office workflows, managing resources efficiently, and enhancing patient satisfaction. Maintain knowledge of dental office experience requirements including dental terminology, medical billing procedures, and healthcare compliance standards. Qualifications Proven experience in medical office management within a dental or healthcare setting with supervisory responsibilities. Strong background in dental office experience combined with proficiency in EMR/EHR systems such as Dentrix or Open Dental. Demonstrated expertise in fiscal management including budgeting, financial reporting, and medical billing processes. Excellent managerial communication skills to lead teams effectively while ensuring exceptional customer service standards. Experience supervising teams in a clinical environment with acute care or critical care exposure preferred. Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced clinic environment. Join us as we elevate our dental practice through outstanding leadership in office administration and patient care excellence! Compensation will be based on experience, to be discussed during interview.

Expected hours:

35.0 - 40.0 per week

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person