Job Title:

Practice Manager Annual Salary:

$65000 - $80000

Location:

Greenvale, NY 11548 At our luxury medical spa and wellness center, we deliver a refined blend of aesthetic medicine, functional wellness, and cutting-edge therapies designed to rejuvenate and empower. Our mission is to help clients achieve optimal health and beauty from the inside out through advanced services in hormone therapy, injectables, body sculpting, skincare, and integrative wellness treatments. As a luxury medical spa and wellness center, we are seeking a Practice Manager who embodies professionalism, leadership, and a passion for high-end client care.

Position Overview:

The Practice Manager will be responsible for overseeing day-to-day operations of the practice, ensuring a seamless and luxurious experience for clients while supporting clinical providers and staff. This role requires strategic oversight, operational efficiency, staff leadership, and a commitment to delivering service excellence in a wellness-focused environment.

Key Responsibilities:

Operational Management Oversee daily operations of the medical spa and wellness practice to ensure high standards of service, cleanliness, and compliance. Develop and implement standard operating procedures (SOPs) to maintain consistency and efficiency. Manage vendor relationships and supply ordering to maintain inventory and product availability. Client Experience & Service Excellence Ensure a five-star client experience from consultation to post-treatment follow-up. Handle client feedback and resolve issues with discretion and professionalism. Monitor scheduling systems and workflow to minimize wait times and maximize productivity. Team Leadership & HR Recruit, train, and supervise front desk and support staff; assist in clinical team coordination. Lead team meetings, performance reviews, and foster a culture of professionalism, wellness, and client-focused care. Ensure all staff maintain up-to-date certifications and training. Collaborate on marketing, promotions, and membership program strategies. Ensure compliance with all local, state, and federal laws, including HIPAA, OSHA, and medical board regulations. Maintain accurate documentation and manage credentialing/licensing renewals.

Qualifications:

3+ years of management experience in a medical spa, plastic surgery, dermatology, or luxury wellness setting. Proven leadership skills with the ability to motivate and support a diverse team. Strong business acumen with experience managing budgets, payroll, and vendor relationships. Familiarity with EMR systems (e.g., Aesthetic Record, Symplast) and scheduling software. Outstanding interpersonal and communication skills. Highly organized, detail-oriented, and able to multitask in a fast-paced environment. Knowledge of aesthetics, functional medicine, and regenerative therapies is a strong plus. Nursing license required.

Preferred Traits:

Passion for health, beauty, and wellness. Polished, professional appearance and demeanor. Solutions-oriented with a proactive mindset. Committed to continuous learning and development. Why Join? Work with a team passionate about whole-person wellness and cutting-edge treatments. Competitive salary and performance-based incentives. Employee discounts on services and products. Supportive, growth-oriented work environment in a luxury setting.

Pay:

$65,000.00 - $80,000.00 per year Application Question(s): Do you currently hold an active nursing license that meets the requirements for practicing in New York State? If yes, please indicate the license type and state of licensure. How many years of management or supervisory experience do you have in a medical spa, plastic surgery, dermatology, wellness, or similar healthcare setting? Please briefly describe your experience managing the day-to-day operations of a medical practice, medical spa, wellness center, or similar healthcare environment. How many employees or team members have you directly supervised, and what types of positions have you managed? What experience do you have with practice operations such as scheduling, workflow management, inventory, vendor relationships, budgeting, payroll, and operational procedures? Which EMR, practice-management, or scheduling systems have you used? Please include your level of experience with systems such as Aesthetic Record, Symplast, or comparable platforms. Please describe your experience with healthcare compliance and regulatory requirements, including HIPAA, OSHA, licensing, credentialing, and/or medical board requirements. What experience do you have in aesthetics, functional medicine, regenerative therapies, injectables, skincare, body sculpting, hormone therapy, or other medical-wellness services? This position requires a high level of client service in a luxury healthcare environment. Please describe a situation in which you handled a difficult client concern or service issue and explain how you resolved it. Are you able to work at the Greenvale, NY location and meet the regular schedule and operational requirements of this position?

Experience:

Practice Manager:

3 years (Preferred)

Work Location:

In person