Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Associate Practice Manager LGH Schedule:

40

Hours Per Week/Day Shift Additional Info:

Travel required between UC sites

POSITION SUMMARY

: In collaboration with leadership, the Associate Practice Manager provides strategic operational leadership, supervision and direction in regards to all administrative, financial, regulatory, quality, human resources, patient/employee satisfaction, and clinical aspects for the following scope, multiple practice locations, high practice/facility square footage, service line oversight, coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, multiple clinical specialties, complex regulatory requirements, management of external partnerships/collaborations. Ensures management of daily practice operations run efficiently and effectively - including:

• Patient scheduling, billing, and coordination of services/facility(ies)
• Providing quality care to patients; championing quality initiatives with the providers and staff
• Maintaining a patient/customer focus as evidenced by patient satisfaction scores and other indicators
• Achieving financial goals related to budget
• Offering a collaborative work environment that values professional ownership/accountability for physicians and staff as demonstrated through retention and engagement/satisfaction scores
• Regularly reviewing work processes to ensure efficiency of work flow, including implementation of technology and best practices
• Complying with regulatory requirements
• Serving as liaison to embedded specialists, external stakeholders, other LGH providers and acts as point person for general facility management
• Managing (directly and indirectly) practice staff;