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VR
VSP Retail
Optical Manager - Hillsboro, OR
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What they do
An Optical Practice Manager manages a medical practice office for a group of opticians or other optical care providers. Works with opticians and hires and supervises administrative staff. Oversees business operations and office administration, including scheduling, bookkeeping, billing, medical records and equipment and supply orders.
$80,529 / year median in the U.S.
+5% projected growth
Job Description
The basic function of the Optical Manager is to drive profitable sales growth. This must be accomplished through development of a positive and productive retail-selling environment that ensures premier customer service, customer retention, as well as outstanding associate/doctor/host satisfaction and retention. Drive profitable store sales by fostering a retail selling culture Develop professional business relationships with Doctors Recruit, train, develop, motivate, coach, and retain World Class Associates Ensure store is effectively merchandised and presented according to standards Ensure high quality through accurate measurements, correct pricing, AcuityLogic/Eyefinity/OfficeMate entry, and realistic delivery time quote Maximize Managed Vision Care relationships and sales opportunities Ensure timely implementation of approved Marketing programs and initiatives. Ensure positive and productive host relationships Job Specifications Typically has the following skills or abilities: Bachelor's degree in related field or equivalent work experience Three years of experience as an optician Minimum three years supervisory/lead experience State licensure or certification by a nationally-recognized optician association as an optician Proven track record of sales growth through sales skills and accountability for sales results Ability to facilitate, train (through practice and role-play), coach, and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams Ability to recruit and select associates/teams Proven experience and results with a retail or customer service establishment Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships Success in store merchandising and attention to detail Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here .