Job description A Dental office manager supports and supervises all administrative duties in a dental office. They are responsible for the management of staff meetings, staff schedules, office budgets, and monthly payroll.
DUTIES & RESPONSIBILITIES
Plan and manage dental business operations to ensure excellent patient support services. Oversee daily office activities and provide direction and guidance to staff as needed. Ensure that patient appointments, cancellations and last-minute adjustments are handled properly. Respond efficiently to patient and doctor needs and inquires. Ensure the delivery of quality dental care to patients. Respond to patient queries and issues and ensure patient satisfaction. Resolve patient issues in accordance with company polies and procedures, healthcare regulations and dental board standards. Organize and present payment schedules with patients. Manage specialist referral process. Train, develop and manage staff to meet performance standards. Develop promotional programs to attract more patients. Assist in employee performance evaluation, promotion, termination, and retention activities. Follow and enforce office policies and regulations. Review and approve vacations, sick leave and personal leave for dental staff. Identify areas of improvements and concerns and implement appropriate corrective actions. Oversee staff scheduling as to ensure full coverage. Organize and oversee supply purchases, equipment upgrades and operation expenses. Write business correspondence and reports. Run and analyze management reports. Maintain patient data according to regulations and company policies. Ensure that records are stored securely and in compliance with privacy and security regulations. Adhere to all HIPAA regulations. Take responsibility for the appearance and functionality of the dental office. All other duties as assigned.
QUALIFICATIONS
Dental Assistant certification preferred but not required. Must have 1-3 years of recent and relevant experience working in the Dental field, preferably management.
Schedule:
8 hour shift Supplemental pay types: Bonus pay
Experience:
Management:
1 year (Required)
Dental:
1 year (Preferred)
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Vision insurance
Schedule:
Monday to Friday Weekends as needed
Supplemental Pay:
Bonus pay
Pay:
$43,000.00 - $55,000.00 per year
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance