Practice Manager Keplr Vision - 2.6 McKinney, TX Job Details Full-time $60,000 - $75,000 a year 1 hour ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Cost management Staff performance monitoring Staff supervision Patient question and concern management Optical experience Team supervision Achieving HIPAA compliance Managing teams in a customer support role Quality of care (regulatory compliance area) Coaching Talent management Talent acquisition HIPAA Mid-level Frontline customer support management Healthcare practice inventory management Medical billing compliance oversight Team development Recruitment and selection Patient experience leadership Professional development support Task prioritization Team training Retail store experience Healthcare practice operations management Mentoring Financial strategy recommendations Recruiting Leading team collaboration initiatives Profitability analysis Full Job Description Practice Manager I — McKinney Family Eyecare in McKinney, TX Join Our Team! McKinney Family Eyecare is looking for a confident, driven leader to take the helm as Practice Manager. If you're a go-getter with a passion for people and a knack for building strong, motivated teams, we want to hear from you. This is more than a management role — it's an opportunity to grow a practice, develop a team, and help shape an exceptional experience for every patient who walks through our doors! Why You'll Love Working Here Supportive Team Culture - Work alongside a team that celebrates wins and supports each other. Career Growth - As you learn and grow, new opportunities will open up for advancement. We offer a comprehensive full-time benefits package designed to support you and your family, including: Medical, Vision, and Dental Insurance, Life Insurance, Paid Time Off (PTO), 401(k) with Company Match, Paid Holidays...and so much more. Monday-Friday schedule, no weekends! Competitive salary $60-$75k annually - based on experience! Leadership That Inspires We're looking for a leader who is ready to grow — someone with management experience who brings confidence, energy, and a go-getter mindset to everything they do. Optical management experience is a plus, but what matters most is your ability to inspire and develop your team. We want someone excited to build a tight-knit, high-performing group where every team member's potential is recognized and nurtured — because when our people thrive, our patients receive an exceptional experience in return. General Job Description & Responsibilities As Practice Manager, you'll ensure every patient receives the best quality of care at all times. You'll serve as the primary point of resolution for patient and employee matters, providing hands-on guidance and supervision to your team.

Core responsibilities include:

Supervising a team of Opticians, Technicians, Patient Care Coordinators, and other staff Partnering closely with the Lead OD to ensure an exceptional patient experience Leading with a customer-centric approach — coaching, inspiring, and developing staff to deliver unsurpassed customer service Serving as a role model and mentor to your team Collaborating with ODs to uphold the highest standards of patient care and workflow efficiency Overseeing daily practice operations, providing on-the-job training and support using core philosophies Analyzing financial data and making recommendations to optimize practice profitability Recruiting and selecting high-caliber talent Ensuring compliance with billing standards, staff conduct, and HIPAA regulations Managing product inventory and cost of goods Conducting regular staff evaluations, performance management, and team training Upholding Keplr Vision's Core Values Experience & Skills Excellent customer service and a polished professional presence are essential.

Our ideal candidate brings:

Optical experience preferred, and/or a minimum of 2 years in retail management/supervisory roles Strong business acumen with a solid understanding of operations and processes Excellent communication, organizational, leadership, and interpersonal skills Proven ability to set, monitor, and achieve productivity goals Strong problem-solving skills, sound judgment, and keen attention to detail Familiarity with optometric business processes and strategic development Ability to prioritize and manage multiple tasks while meeting deadlines Additional Information This job description reflects the general nature of the role and is not intended to be a comprehensive list of all duties, responsibilities, or activities required. Duties may change at any time, with or without notice. This position may report to the Lead OD, Director of Operations, or Area Manager, depending on practice alignment. We are so excited for you to be a part of our team and provide exceptional patient care to our community! Apply Today to learn more!