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KH
Kootenai Health
Medical Records - Release of Information Specialist
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What they do
A Medical Records Clerk compiles, processes, and maintains medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.
$47,397 / year median in Idaho
+7% projected growth
Job Description
Medical Records
- Release of Information Specialist Location Coeur d'Alene, ID Facility Kootenai Health Department Health Information Management
- Medical Records Schedule/Shift/Hours Full Time
- Days Category Technical/Professional Hours Per Pay Period 80 = 1.0 Req #: 48551 Apply Now Save Job Saved Medical Records
Release Of Information Specialist Job Code:
22051 Position Summary Responsible for organizing and processing all medical records requests through prompt and courteous service in a customer-focused environment. Ensures accuracy and safeguarding patients' right to privacy by adhering to Kootenai Health (KH) policy, State and Federal law, HIPAA, and HITECH guidelines. Responsibilities- Acts as the central contact for correspondence related to Recovery Audit Contracts (RAC), Medicaid Integrity Program (MIP), and Commercial Audit activities; denial management; and high risk audits
- Follows KH policy and procedures, Federal and State laws and regulations to include HIPAA, HITECH and Information Blocking, to process requests for protected health information (PHI)
- Ensures patient rights in compliance with the Office of Civil Rights
- Ensures record requests are sent in the form requested within defined timelines
- Analyzes medical record for completeness prior to release or data archive
- Works the following work queues, as assigned:
- Kootenai MyChart Releases
KH ROI WQ
Failed Print Jobs- KH ROI Releases (Requester Needed)
- KH ROI Billing Outstanding Balances
- KH Releases Due
- KH Billing-Partial Payments
- KH Billing-Overpayments
- KH Active ROI Releases (Over 30 Days)
- KH Active ROI Releases (Last 30 Days)
- Chart Gateway Requests Requiring Review
- KH HIM
- Newborn Name Review
- Works in various Electronic Medical Records (EMR) reviewing release information and documents appropriately for accounting of disclosure
- Reviews legal components of the medical record, ensuring ROI activities are performed accurately
- Follows record retention guidelines, including Kootenai Health's policy for records destruction and age of retention, also outlined in the Washington
RCW 70.41.190
- Manages the patient identity in accordance with the red flag rules and regulations and addresses medical record overlays with a sense of urgency to ensure patient safety
- Processes birth certificates and filing of paternity affidavits in accordance with state law and hospital guidelines
- Protects the release of patient health information while maintaining confidentiality on all patient health information
- Maintains productivity, quality and proper phone etiquette and ensures customer service standards are met
- Works under immediate supervision and relies on instructions and pre-established guidelines to perform the functions of the job
- Performs other related duties as assigned Requirements and Minimum Qualifications
- Associate's degree or 2 years previous medical office or medical record experience required
- Knowledge of HIPAA required
- Experience with medical records within a healthcare setting preferred Working Conditions
- Must be able to lift and move up to 10lbs
- Must be able to maintain a sitting position
- Typical equipment used in an office job
- Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider. As your next employer, we are excited to offer you: Comprehensive medical coverage, including fully employer‑paid options for eligible full‑time employees, plus affordable plans for part‑time staff. Benefits begin on the 1st of the month following 30 days of employment. Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees Tuition assistance after 90 days to support your professional growth Retirement plans with pre‑tax and Roth options and employer matching from 3- 6% Competitive pay, plus night, weekend, and PRN shift differentials Award‑winning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps PerkSpot discounts providing access to thousands of exclusive deals in over 25 categories And an employee referral bonus program Kootenai Health provides exceptional support for extraordinary careers.