The Records Management Division of the Metro Nashville Public Health Department provides all services related to the maintenance and retention of public, medical and vital records maintained by MPHD in Davidson County. This position's primary role will be responsible for providing birth and death certificates to customers and assisting with vital, medical and non-medical records of customer service as needed. If you have any questions about this position please contact MPHD HR at (615)-340-5640. Provides the highest standards of quality service to customers in the designated waiting areas. Provides birth and death certificates to customers. Explains required ID and documentation necessary for receiving records. Receives payment in various formats to include cash, checks, and credit cards. Performs routine clerical duties, typing, faxing, filing, scanning and copying. Protects the confidentiality of each customer by verifying proof of required documentation while dealing effectively with them concerning their requests on the phone or in person. Prepare monthly reports. High School Diploma and Three (3) years of increasingly responsible clerical/administrative experience. Valid class "D" driver's license, use of personal vehicle, and maintenance of valid personal vehicle insurance as required by Tennessee Law. Candidates with accreditations earned in a foreign institute are encouraged to apply, however at the present time MPHD is not sponsoring individuals through any of the US Government's employment-based immigration programs. MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in our public health promotion and practice. Successful candidates will demonstrate the ability to work with multicultural communities. Documented years of increasingly responsible clerical/administrative experience.