Medical Records Technician (Release of Informion) Department of Veterans Affairs Veterans Health Administrion Veterans Health Administrion Summary This position is loced in the Health Informion Management (HIM) section the VA Maryland Healthcare System. The MRT (ROI) reviews and processes requests for pient protected health informion (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorizion to a third party. Learn more about this agency Summary This position is loced in the Health Informion Management (HIM) section the VA Maryland Healthcare System. The MRT (ROI) reviews and processes requests for pient protected health informion (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorizion to a third party. Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Baltimore, MD 1 vacancy No mching locions found. Work site options Telework eligible Yes—Ad-Hoc Remote job No Relocion expenses reimbursed No Salary $41,659 - $67,543 per year Pay scale & grade

GS 4 - 6

Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Not required Appointment type Permanent Occupions and job series 0675 Medical Records Technician Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union Yes Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Credentialing Suitability/Fitness Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number

CBTF-13027272-26-CMS

Control number 879219400 This job is open to Help Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluion criteria. Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Clarificion from the agency Open to current permanent Department of Veterans Affairs employees, current permanent Federal employees of other agencies and all US Citizens.

NOTE:

The 2-page Resume requirement does not apply to this position. For more informion, refer to Required Documents below. Videos Duties Help Total Rewards of a

Allied Health Professional Major Duties May Include:

The incumbent processes all incoming requests to the facility for Release of Informion (ROI) along with informion required by the VA Regional Office through the Automed Medical Informion Exchange (AMIE). For sites th have transitioned to the modernized electronic health record (EHR), utilizes AccessHIM Request Management solution for processing of

VBA 7131

requests. Receives and directs callers and ors. Receives and/or gives out forms and assists ors and/or callers with the completion of forms or documents. Responds to questions from pients concerning services. Provides advisory and technical assistance to pients, administrive staff, and professional staff regarding release of informion. Inquiries vary widely and informion given requires explanion of office functions, describing specific requirements, providing basic instructions, or a similar degree of detail. Resolves conflicting or inconsistent informion found on initial requests. This involves dealing with pients and/or third parties to resolve discrepancies, sorting out errors and reconstructing past transactions, case or events, or finding alternive sources of informion. Searches records or files to compose responses, including electronic searches to retrieve and summarize hard-to-loce da. Loces merials th would verify informion given. Evalues validity of each request. Determines which informion is to be released in compliance with existing laws, such as the Privacy Act of 1974, Freedom of Informion Act (FOIA), and Health Insurance Portability and Accountability Act (HIPAA)). Ensures th proper authorizion exists before release is made. Processes the request to the requesting agency or individual. Inputs all requests into the ROI computer software for logging and tracking of these requests. Composes responses to routine request for release of pient informion. Ensures the informion released is limited to wh is specifically authorized and to the person or agency designed to receive it.

Work Schedule :

Monday-Friday 8am-4:30pm

Compressed/Flexible :

Not Available Pay:

Competitive salary and regular salary increases When setting pay, a higher step re of the approprie grade may be determined after considerion of higher or unique qualificions or special needs of the VA (Above Minimum Re of the Grade).

Paid Time Off:

37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave:

After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy:

After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 .

Retirement:

Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by

VA Insurance:

Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework :

Ad-Hoc Virtual:

This is not a virtual position. Functional Stement # :25609F;25610-F; 25611-F Permanent Change of Stion (PCS): Not Auhtorized Requirements Help Conditions of employment You must be a U.S. Citizen to apply for this job. Selective Service Registrion is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigion. Selected applicants required to complete an online onboarding process. Acceptable form(s) of identificion required to complete pre-employment requirements ( https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents ). Effective May 7, 2025, driver's licenses or ste-issued identificion cards th are not REAL ID compliant cannot be utilized as an acceptable form of identificion for employment. Participion in the seasonal influenza vaccinion program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all applicion requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you required to serve a 1 or 2-year trial period during which we will evalue your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizional goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment termined unless you receive certificion, in writing, th your continued employment advances the public interest. Qualificions Applicants pending the completion of educional or certificion/licensure requirements may be referred and tentively selected but may not be hired until all requirements are met.

Basic Requirements :

United Stes Citizenship:

Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency:

MRTs (ROI) must be proficient in spoken and written English, as required by 38 U.S.C. § 7403(f).

Experience and Educion:

Experience. One year of creditable experience th indices knowledge of medical terminology and general understanding of health records. Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work. OR ,

Educion:

An associe's degree from an accredited college or university recognized by the U.S. Department of Educion with a major field of study in health informion technology/health informion management, or a reled degree with a minimum of 12 semester hours in health informion technology/health informion management (e.g., courses in medical terminology, anomy and physiology, legal aspects of health care, and introduction to health records).

OR, Experience/Educion Combinion:

Equivalent combinions of creditable experience and educion are qualifying towards meeting basic experience requirements. The following experience and educional/training substitutions are approprie for combining educion and creditable experience: (a) Six months of creditable experience th indices knowledge of medical terminology, privacy and release of informion, the health record, and one year above high school with a minimum of six semester hours of health informion technology/health informion management courses. (b) Six months of creditable experience th indices knowledge of medical terminology, privacy and release of informion, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision. The training program may be substituted on a month- 3 for-month basis for up to six months of experience provided the training program included courses in anomy and physiology, and health record techniques and procedures. May qualify based on being covered by the Grandfhering Provision as described in the VA Qualificion Standard for this occupion (only applicable to current VHA employees who are in this occupion and meet the criteria).

Grade Determinions :

Medical Records Technician (ROI), GS-4: Experience or Educion. None beyond basic requirements Medical Records Technician (ROI), GS-5 : Experience. One year of creditable experience equivalent to the next lower grade level; OR, Educion. Successful completion of a bachelor's degree from an accredited college or university recognized by the U.S. Department of Educion, with a major field of study in health informion management, or a reled degree with a minimum of 24 semester hours in health informion technology/health informion management (e.g., courses in medical terminology, anomy and physiology, legal aspects of health care, and introduction to health records). Demonstred Knowledge, Skills, and Abilities. In addition to the experience above, the candide must demonstre all of the following

KSAs:

Ability to utilize health informion technology and various office software products utilized in MRT (ROI) positions (e.g., the electronic health record, release of informion systems, etc.). Knowledge of health record documention guidelines and processes for disclosing protected health informion. Ability to manage priorities and coordine work in order to complete duties within required timeframes, and the ability to follow-up on pending issues. Knowledge of policies, procedures, laws, and regulions governing privacy and release of informion. Ability to communice with individuals from various backgrounds to obtain the desired effect or gaining informion by establishing rapport. Medical Records Technician (ROI), GS-6: Experience. One year of creditable experience equivalent to the next lower grade level. Demonstred Knowledge, Skills, and Abilities. In addition to the experience above, the candide must demonstre all of the following

KSAs:

Knowledge of the laws and regulions reled to the authorizion and disclosure of health informion (e.g., Privacy Act, Freedom of Informion Act, Health Insurance Portability and Accountability Act (HIPAA), and 38 U.S.C. § 7332, Confidentiality of Certain Medical Records). Ability to apply health record documention guidelines and processes to navige efficiently through the paper and/or electronic health record to loce, assemble, and disclose protected health informion. Ability to apply policies, procedures, laws, and regulions governing privacy and release of informion to process requests for release of informion. Ability to research and solve difficult questions reled to release of health informion in an accure and timely manner.

Reference:

For more informion on this qualificion standard, please https://www.va.gov/ohrm/QualificionStandards/ . The full performance level of this vacancy is GS-6. The actual grade which an applicant may be selected for this vacancy is in the range of GS-4 to GS-6.

Educion Note:

Only educion or degrees recognized by the U.S. Department of Educion from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your educion here: http://ope.ed.gov/accredition/ . If you are using foreign educion to meet qualificion requirements, you must send a Certifice of Foreign Equivalency with your transcript in order to receive credit for th educion. For further informion, : https://sites.ed.gov/internional/recognition-of-foreign-qualificions/ . Additional informion "Whole Health is an approach to health care th empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and wellbeing. As a VA employee, you will practice Whole Health in an environment th supports personalized and proactive care." Receiving Service Credit for Earning Annual (Vacion)

Leave:

Federal Employees earn annual leave a re (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the re which they earn annual leave. Such credit must be requested and approved prior to the appointment de and is not guaranteed. During the applicion process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your applicion for this announcement, nor does it guarantee further considerion for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive stus. VA encourages persons with disabilities to apply. The health-reled positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alterne method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentive job offer. For more informion about the Act and the complaint process, Human Resources and Administrion/Operions, Security, and Preparedness (HRA/OSP) The Fair Chance Act . Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Open to current permanent Department of Veterans Affairs employees, current permanent Federal employees of other agencies and all US Citizens.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your applicion, resume, C.V., and/or supporting documention verified. Please follow all instructions carefully. Errors or omissions may affect considerion for employment. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify informion provided by a candide (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candide's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those th have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members :

Please the VA for Vets site for career-search tools for Veterans seeking employment VA, career development services for our existing Veterans, and coaching and reintegrion support for military service members. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must provide a complete Applicion Package which includes: resume/CV may be uploaded without page limition Resume SF-50/ Notificion of Personnel Action Special Note for

Applicions:

To complete your applicion, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field. Your full resume/CV may be uploaded without page limition into the 'Other' document upload field. The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please ensure you have included all documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50's (current/former Federal employees), etc. Cover Letter resume/CV may be uploaded without page limition Resume SF-50/ Notificion of Personnel Action Transcript If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 08/19/2026 to receive considerion. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13027272 . To begin, click Apply Online to cree a USAJOBS account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de. Agency contact informion Chanel Smith Phone 410-605-7000 Chanel.smith1@va.gov Address VA Maryland Health Care System 10 North Greene Street Baltimore, MD 21201 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the USAJobs Help Center .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help To apply for this position, you must provide a complete Applicion Package which includes: resume/CV may be uploaded without page limition Resume SF-50/ Notificion of Personnel Action Special Note for

Applicions:

To complete your applicion, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field. Your full resume/CV may be uploaded without page limition into the 'Other' document upload field. The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please ensure you have included all documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50's (current/former Federal employees), etc. Cover Letter resume/CV may be uploaded without page limition Resume SF-50/ Notificion of Personnel Action Transcript If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 08/19/2026 to receive considerion. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13027272 . To begin, click Apply Online to cree a USAJOBS account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de. Expand Hide how to apply Agency contact informion Chanel Smith Phone 410-605-7000 Chanel.smith1@va.gov Address VA Maryland Health Care System 10 North Greene Street Baltimore, MD 21201 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the USAJobs Help Center .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Baltimore, MD 1 vacancy No mching locions found. Work site options Telework eligible Yes—Ad-Hoc Remote job No Relocion expenses reimbursed No Salary $41,659 - $67,543 per year Pay scale & grade

GS 4 - 6

Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Not required Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union Yes Drug test No Security clearance Not Required Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number

CBTF-13027272-26-CMS

Control number 879219400