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HH
Hennepin Healthcare
Health Care Specialist - Poison Center
Career Insights for Medical Records / Health Information Technician
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Scorecard
Based on Minnesota data
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What they do
A Medical Records or Health Information Technician works with data from medical records to process, maintain, compile, analyze and report patient information for health requirements and standards in a manner consistent with the healthcare industry's numerical coding system and reporting standards
$66,413 / year median in Minnesota
+4% projected growth
Job Description
Department:
Poison Center FTE:
0.6 (48 hours per pay period)Workdays:
Monday- Friday and every other weekend Shift(s): Day/Evening rotation
Shift Length:
8 hoursLocation:
In-Person Other:
Benefits eligible SUMMARY Under supervision by a pharmacist or specialist in poison information, provides emergency information and treatment recommendations by phone for poison exposures involving substances of a nontoxic or minimal toxic nature; and promote public poison prevention education.RESPONSIBILITIES
- Promotes positive customer relations in dealing with patients, visitors, and other employees
- Responds to telephone calls from the public regarding nontoxic or minor poison exposures: determine the type and severity of each exposure; and recommends initial first aid and treatment advice per poison center guidelines
- Responds to telephone calls requesting tablet identification, basic poison information and poison prevention questions
- Performs follow-up calls
- Accurately records medical case information utilizing computerized data collection software
- Participates in case review and quality assurance activities
- Provides public poison prevention education
- Participates in training of new poison information providers
- Completes special projects as assigned
- Promotes effective working relations and works effectively as part of a department team to facilitate the department's ability to meet its goals and objectives
- Responsible for all intradepartmental communication by staff meeting or in-service attendance and information sent by email. Maintains a working knowledge of the poison center policy and procedure manual
- Acts consistently with all HRPC policies, procedures and clinical guidelines and refers all calls outside the scope of their position
Qualifications:
QUALIFICATIONS
Minimum Qualifications:
- 2 years of college education (health and/ or science related studies preferred)
- Graduation from an accredited Pharmacy Technician Program, or Licensed Practical Nurse Program, Emergency Medical Technician-Paramedic Program
- OR•An approved equivalent combination of education and experience•AND•LICENSES/ CERTIFICATIONS•
TBD Knowledge/ Skills/ Abilities:
- Computer skills are required
- Strong verbal and writing skills