Reconcile the paper medical records with the hospital census to verify receipt of all records. Confirm the patient's name, medical record number, and account number on every page in the chart, front and back. Add patient stickers to any forms missing demographic information. Review the scanned information versus the paper documents to ensure all documents are readable, in the correct order, and that the right side of the document has been scanned. Examine the quality of each page and stamp illegible documents with the "Poor Quality Original" stamp. Ensure all pages are in the same and proper direction. Repair forms as needed such as torn, wrinkled, folded, and dog-eared pages. Remove all staples and paper clips. Identify and separate multi-part forms with the original being kept. Separate and sequence perforated forms for the scanning process. Revise non-standard documents so they can be processed by the scanner (i.e. tape small paper or post-it notes onto letter sized paper). Print cover sheets for the proper patient and account number and add them to the chart to create a batch. Perform daily maintenance of the scanner. Calibrate the scanner for proper image quality. Load batch correctly into scanner, adjust guides, and start scan. Visually monitor batches and documents in the viewer and verify image quality and barcode recognition during the scanning process. Determine the need to stop or continue processing the batch. Acknowledge paper jams, rectify problems, correct batch, and restart the scanning process (if not done correctly, the page could be lost in the electronic paper record). Reorganize the batch after scanning and prepare it for the quality control process. Maintain record storage area so folders are neat, orderly, and accessible for quality control prior to destruction. Consistently maintain established productivity requirements and maintain a 96% or greater accuracy rate. Understand and utilize the department computer system in an effective and proficient manner. Adhere to Chesapeake Regional Medical Center's confidentiality policy for all information related to patients, family, hospital employees, physicians, and clients. Monitor the manual indexing queue of unassigned images. Prioritize the batches in the queue and retrieve the batches for processing. Review each electronic image in the batch. Determine the correct patient name, medical record number, account number, and document type for each image. Review and determine if the image should: Be added as a new document Replace a page within an existing document Replace an entire document Be deleted Be added as a new document Replace a page within an existing document Replace an entire document Be deleted Index the image record appropriately by selecting the correct patient, medical record number, and encounter. Consistently maintain established productivity requirements and maintain a 96% or greater accuracy rate. Interacts with nursing, surgical technicians, and unit secretaries to ensure the most current paper work is scanning into the patient record within 24 hours. History and physicals are particularly time sensitive. Must have a clear understanding of the medical record and documentation requirements. Adhere to the Service Excellence Standards and Expectations at Chesapeake Regional Medical Center. Exhibit excellent customer relations to patients, visitors, physicians, and co-workers. Exhibit courteous communication skills and an ability to work with others, exercising good judgment in performance of job duties. Demonstrate courtesy, compassion, and respect to others in adherence of the hospital's philosophy and policy for promoting positive work and customer environments. Work as a team to continuously improve work quality. Demonstrate a commitment to flexible work schedules when it is necessary to ensure patient care. Present self in a positive manner as reflected by personal attire and etiquette. Attend required hospital-wide orientations, meetings, and in-services. High school diploma or equivalent Associate's degree in Health Information Technology 3 to five years in a hospital's Health Information Department or in a physician's office High School or better in General Studies or related field. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.