Front Office Coordinator Southeastern Podiatry LLC | Madison, AL $22-$24/hour (Approximately $45,760 - $49,920 annually at 40 hours/week) Monday-Friday, 7:30am-3:30pm. About the practice Southeastern Podiatry is a solo podiatry practice opening in Madison, AL this fall. This is a ground-floor role. You'll be the first face and voice patients encounter at the practice. An ideal candidate will be a self motivated individual willing to grow with the practice. Front desk medical receptionist experience in a clinical setting is what we're looking for. What you'll do: Greet and check patients in and out; collect copays and outstanding balances Answer and triage phone calls; schedule and confirm appointments. Verify insurance eligibility and benefits before appointments, including specialty coverage questions. Obtain prior authorizations as needed. Scan and file intake paperwork; process medical records requests. Coordinate inbound and outbound referrals. Track orthotic and DME orders and notify patients when devices arrive. Manage recall lists and follow up on no-shows. Keep the waiting room, front office, and exam rooms tidy and stocked. Work with our billing partner on claim questions and patient statements. What we're looking for:
Required:
Prior experience in a medical office front desk role. Comfort with insurance verification. Working knowledge of medical terminology. Reliable, punctual, and genuinely warm with patients. Comfortable working independently in a small office.
Preferred:
Experience with Tebra (formerly Kareo) or a comparable EHR/practice management system Prior authorization experience. Experience in a small or solo practice. Familiarity with payer portals. Why this role Predictable daytime schedule with no evenings, weekends, or on-call. Small practice. No layers of management, direct communication with the physician. Real ownership of the front office rather than one narrow task. Opportunity to grow with the practice as it builds. Details Full-time, 40 hours/week.