We are an integrative medical practice with two providers dedicated to offering personalized medicine to our patients. Unlike high-volume, high-stress medical centers, our clinic offers a calm, welcoming, and unhurried atmosphere where you can genuinely build relationships with the patients we serve. We are seeking a warm, organized, and self-motivated Front Office Receptionist to join our team. In this role, you will be the welcoming face and voice of our practice, managing check-ins, answering phones, coordinating patient scheduling, and keeping our daily administrative workflows running smoothly. Because we see a low volume of patients each day, this role is ideal for someone who values quality interactions, possesses great attention to detail, and enjoys taking ownership of administrative tasks during quiet periods.

Key Responsibilities Patient Greeting & Reception:

Welcome incoming patients with a warm demeanor, manage check-in/check-out processes, and collect copays or account balances.

Scheduling & Communication:

Answer phone calls with excellent phone etiquette, return voicemails, schedule patient appointments, and scan documents into patient charts

Insurance & Intake Support:

Verify patient insurance eligibility and gather registration materials prior to appointments.

Administrative Operations:

Manage electronic faxes, assist with medical records requests, maintain digital patient files in our EMR, and keep office supplies stocked.

Office Maintenance:

Maintain a tidy, professional, and welcoming waiting room and front-desk area.

Qualifications & Requirements Experience:

1+ years of experience in a medical front office, integrative wellness center, or high-touch hospitality/customer service role.

Software Skills:

Comfort using Electronic Health Records (EMR) systems (e.g., Athenahealth, eClinicalWorks) and basic office software.

Interpersonal Skills:

Outstanding communication skills, empathy, patience, and professional boundaries.

Attributes:

Proactive, self-directed during quiet clinical hours, and highly detail-oriented.

Location:

Must reside in or near Tucson, AZ with reliable transportation.

Pay:

$15.50 - $18.00 per hour

Work Location:

In person