Experience:

Mid Level Salary:

$23 - $26 per hour Job Details - Are you a bilingual (Korean and English) medical front desk professional with a passion for healthcare? Do you thrive in a fast-paced, challenging environment where you can make a difference every day? If so, this may be the perfect opportunity for you. We are currently seeking a Front Desk/Medical Receptionist to join our dynamic, diverse team. This role is critical to our mission of providing world-class healthcare services to our patients with the highest level of customer service. The successful candidate will have at least 5 years of experience in a similar role, with a strong understanding of the healthcare industry and a passion for helping others.

Responsibilities:

As a Front Desk/Medical Receptionist, your day-to-day tasks will include, but not be limited to: Greeting and assisting patients, ensuring they feel welcome and comfortable from the moment they walk through our doors. Answering incoming calls, scheduling appointments, and managing patient flow. Handling patient inquiries and concerns in a professional, empathetic, and timely manner. Processing patient billing and insurance claims, maintaining accurate records, and ensuring confidentiality and compliance with HIPAA regulations. Assisting in the coordination of patient care, including liaising with doctors, nurses, and other healthcare professionals. Translating for Korean-speaking patients and their families, ensuring they understand their healthcare options and treatment plans. Participating in continuous improvement activities, including training and development programs, to enhance your skills and knowledge.

Qualifications:

To be considered for this exciting role, you must possess the following qualifications and attributes: Minimum of 5 years of experience as a medical front desk professional or in a similar role. Fluent in Korean and English, with excellent verbal and written communication skills in both languages. Strong understanding of the healthcare industry, including medical terminology and insurance processes. Exceptional customer service skills, with a genuine passion for helping others. Ability to handle stressful situations with grace and professionalism. Excellent organizational skills, with the ability to multitask and manage priorities in a fast-paced environment. Proficiency in using computer systems, including medical software, Microsoft Office Suite, and email. High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred. Certification as a Medical Receptionist or in a related field is a plus. Must be able to respect and maintain patient confidentiality at all times. If you meet the above qualifications and are ready to take the next step in your career, we encourage you to apply today. This is an exciting opportunity to join a dynamic, diverse team and make a difference in the lives of our patients. We look forward to hearing from you!

A bit about us:

- We are a leading oncology and hematology practice dedicated to providing personalized, patient-centered care to individuals throughout Southern California. With a growing network of locations and a team of experienced physicians and healthcare professionals, we combine compassionate care with advanced treatment options and access to innovative clinical research. Why join us? - Join a mission-driven healthcare organization where your work makes a meaningful impact on patients and their families every day. We offer a supportive, team-oriented environment with opportunities to grow your career while maintaining a healthy work-life balance. Monday-Friday schedule with weekends off Competitive compensation and comprehensive benefits package Medical, dental, and vision insurance Paid time off and paid holidays Retirement savings benefits Opportunities for professional growth and career development Collaborative and supportive team environment Make a direct impact within an organization dedicated to exceptional patient care #operations #receptionist #bilingual-korean #medical-front-desk #tier4