Front Desk Agent Leticia Lozada Ortega DDS Los Gatos, CA Job Details Part-time | Full-time $24.53 - $30.00 an hour 14 hours ago Benefits Dental insurance 401(k) Paid time off Employee discount Flexible schedule Qualifications Chairside assisting Customer communication Anatomy knowledge Dental assisting Insurance verification HIPAA Greeting dental patients Healthcare infection prevention and control expertise Dental terminology Eaglesoft Clinical documentation Autoclaving Full Job Description Overview Our friendly and growing dental office is looking for a Front Desk Team Member who is comfortable supporting the front office of a Modern Dental clinic. This is a great opportunity for someone who enjoys a variety of responsibilities and working closely with a supportive team. Responsibilities Greet patients warmly and check them in efficiently using Patient Management System, we use Eaglesoft but are open to changing as our needs or team members needs change. Manage appointment scheduling, cancellations, and follow-ups to optimize daily patient flow Verify patient insurance details and process medical documentation in compliance with HIPAA regulations Maintain accurate medical records, update patient histories, and handle medical coding for billing purposes Handle administrative duties such as answering phones, managing correspondence, and coordinating with insurance providers Skills Strong knowledge of dental terminology, anatomy, and infection control protocols is required Experience with dental assisting tasks including chairside support, X-ray procedures, and aseptic techniques is a plus Familiarity with medical documentation standards and HIPAA compliance to ensure patient privacy Ability to communicate effectively with patients of all ages, fostering a positive experience and learning experience Understanding of medical imaging technology including 3D scanners, chair side milling machines and X-ray equipment is a plus

Qualifications:

Dental Assistant experience preferred but not required Front desk or dental office experience Knowledge of dental terminology and procedures Positive attitude and team-player mindset

What We Offer:

Friendly and supportive work environment Competitive pay (based on experience) Opportunity to grow within the practice Full-time / Part-time options available This paid position is ideal for motivated individuals eager to develop their career in dental healthcare. If you thrive in energetic environments where every day brings new opportunities to learn and make a difference, we want to hear from you!

Job Types:

Full-time, Part-time Pay:

$24.53 - $30.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Paid time off

Work Location:

In person