POSITION SUMMARY

The Medical Receptionist is responsible for patient intake and care. Responsibilities include, but are not limited to, greeting and registering patients, verification of insurance eligibility and benefits, payment collection and posting, scheduling appointments and answering patient questions in a professional and respectful manner. Patient empathy, data entry, and ease of handling a high volume of patients are fundamental requirements for this position. This role operates in a very fast-paced medical environment with a consistently high patient volume, requiring strong multitasking, organizational, and customer service skills. This role supports a consistently high volume of patients and requires the ability to maintain accuracy, efficiency, and exceptional customer service throughout the day.

QUALIFICATIONS

At least 1 year of previous medical reception experience highly preferred Proficiency in Epic Strong data entry skills Proficient with Microsoft Office Ability to thrive in a very fast-paced, high-volume patient care environment while maintaining accuracy, professionalism, and a positive attitude.

ESSENTIAL DUTIES & RESPONSIBILITIES

Greets high volume of patients with courteous, proactive, and responsive customer service Facilitates patient flow by notifying the clinical staff of patients' arrival, being aware of delays, and communicating with patient and clinical staff effectively Accurately documents patient data including demographic, billing, and insurance information during the registration process Verifies insurance eligibility Explains financial requirements to the patient or responsible parties, collect payments accordingly Follows appointment scheduling protocol per physician instructions Ensures work space, reception and patient waiting areas are neat and organized at all times Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice. Meets all Productivity Standards/Goals Performs other General Office Duties as required

Note:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TYPICAL PHYSICAL DEMANDS

Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and may need to lift up to 15 pounds. Reasonable accommodations may be made be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer.

Pay Range:

$22.00-$23.00 per hour depending on experience

Job Type:

Full-time Pay:

$22.00 - $23.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Newport Beach, CA 92660 (Preferred) Willingness to travel: 25% (Required)

Work Location:

In person