At Fix Me Up Medical Spa, we are passionate about providing an exceptional patient experience through personalized care and advanced aesthetic treatments. Our focus is designed to enhance each patient's natural beauty and boost their confidence. We strive to create a luxurious, relaxing environment where clients feel understood, valued, and empowered to look and feel their best. Our commitment to delivering effective, natural results sets us apart as the premier destination for aesthetic transformation. About the
Role:
As the first point of contact for our patients, the Front Desk Receptionist plays a crucial role in shaping the patient experience and ensuring smooth daily operations. This position requires a warm, professional, and proactive individual who can create a welcoming environment, handle administrative tasks efficiently, and support patient engagement. If you enjoy making a positive first impression and thrive in a dynamic, customer-focused setting, we'd love to hear from you.
Key Responsibilities:
Greet, check in, and check out patients with warmth and professionalism Respond to patient inquiries about appointments and practice services Schedule, confirm, and manage patient appointments Assist with creating and posting Instagram Stories and other social media content to highlight daily activity, treatments, and the overall patient experience Maintain accurate patient records and update information in the electronic medical records (EMR) system Process payments, invoices, and billing in a professional and efficient manner
Requirements:
Previous Medical Spa Experience Social Media Skills Qualifications:
Friendly, professional demeanor with excellent interpersonal skills Strong organizational skills and attention to detail Ability to multitask in a fast-paced environment Reliable, proactive, and customer-service oriented
Why Join Us:
Becoming part of our team means contributing to a positive patient experience and working in a supportive environment where your role is vital to our success.