Medical Receptionist

Pasadena, CA Temporary $18.00 - $21.00/hr Onsite Job Description Medical Front Desk Receptionist (Cardiology Practice)

Location:

Pasadena, CA

Schedule:

Full-Time, Monday through Friday, 8:30 AM to 5:00 PM (30-minute lunch)

Payrate- $18-21hr Join a Leading Cardiology Practice in the San Gabriel Valley We are a highly respected and established cardiology medical group serving patients throughout the Los Angeles area and San Gabriel Valley. Our team is committed to delivering exceptional care with compassion, professionalism, and excellence. We take pride in creating a supportive work environment where every employee contributes to outstanding patient experiences. We are currently seeking a friendly, organized, and customer-focused Medical Front Desk Receptionist to join our team. Position Summary The Medical Front Desk Receptionist serves as the first point of contact for patients and visitors and plays a vital role in ensuring smooth daily office operations. This position is responsible for patient check-in and check-out processes, appointment scheduling, phone communications, insurance-related administrative tasks, and supporting the overall patient experience in a fast-paced cardiology practice. The ideal candidate is compassionate, detail-oriented, professional, and able to effectively manage multiple priorities while maintaining excellent customer service. Key Responsibilities

Front Desk & Patient Services

Welcome patients and visitors in a friendly and professional manner

Check patients in and out for appointments

Verify and update patient demographics and insurance information

Collect copayments and process daily payment transactions

Maintain confidentiality and professionalism at all times

Ensure a positive patient experience from arrival to departure

Phone & Scheduling Responsibilities

Answer incoming calls promptly and professionally

Schedule, reschedule, and confirm appointments

Coordinate follow-up visits, diagnostic testing, and new patient appointments

Route calls appropriately to providers and staff members

Communicate effectively with patients, physician offices, hospitals, pharmacies, and insurance representatives

Assist with phone triage and message management

Administrative & Insurance Support

Enter and maintain accurate patient information in electronic medical records (EMR) systems

Obtain and process insurance authorizations as needed

Access insurance carrier websites, hospital portals, and other online resources to complete data entry and documentation

Maintain accurate records within practice management systems

Support providers and clinical staff with administrative tasks as assigned

Qualifications

Required Skills

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Professional telephone etiquette and customer service skills

Proficiency with computers, Microsoft Office, internet browsers, and medical software systems

Ability to work effectively in a fast-paced medical office environment

Strong attention to detail and accuracy

Commitment to teamwork and collaboration

Preferred Qualifications

Minimum of two years of medical office experience preferred but not required

Experience with electronic medical records (EMR) systems is a plus

Knowledge of insurance verification and authorization processes is beneficial

Personal Attributes We are looking for someone who demonstrates: Compassion and empathy toward patients

Diplomacy and discretion

Flexibility and adaptability

Reliability and professionalism

A positive attitude and sense of humor

A strong commitment to providing exceptional patient care

Work Environment Our practice culture is built on integrity, respect, and a shared commitment to delivering outstanding patient care. We foster a supportive and collaborative workplace and encourage open communication between staff and management. We understand the importance of work-life balance and strive to create an environment where employees feel valued and supported. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Job Reference:

JN -092026-430732