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Turning Point Chiropractic

Front Desk/Tech

Career Insights for Medical Secretary

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Based on California data

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$47,290 / year median in California

+10% projected growth

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Job Description

Position Summary Our front desk is the heartbeat of the office — the first smile patients see and the glue that keeps everything running smoothly. We're looking for someone who can juggle a busy schedule, keep the energy up, and genuinely enjoy the chaos of a fast-paced clinic (we promise it's fun chaos).
Bonus:
we like to laugh around here, so a good sense of humor goes a long way. Required Skills Strong communication and customer service skills — you know how to make people feel welcome Excellent organization and attention to detail (even when things get a little wild) Willingness to learn EHR software (Jane App) — we'll teach you the ropes Basic understanding of insurance verification, co-pays, and billing — a plus if you've got it already High energy and stamina — this isn't a sit-back-and-relax kind of job Strong multitasker who can keep multiple plates spinning without breaking a sweat Self-motivated — we like people who jump in without waiting to be told Primary Responsibilities Greet and check in patients with warmth (and definitely with your own personality!) Answer phones, schedule appointments, and keep the calendar running like a well-oiled machine Verify insurance benefits and keep records accurate and up to date Handle invoicing, charges, and payments Prepare paperwork for new patients, re-exams, and progress evaluations Secondary Responsibilities Back up your front desk teammate when things get busy Cross-train on basic clinical support when needed Be a team player — we're all in this together (and we like to celebrate the wins) Ideal Candidate Attributes Self-driven — you don't need someone hovering over your shoulder Health-conscious and genuinely into wellness Insurance/billing know-how is a big plus Friendly, dependable, and doesn't take yourself too seriously Thrives in a fast-paced environment and brings good energy to the room Must love dogs! Office dog is the star of the show
Job Type:
Part-time Pay:
$21.00 - $25.00 per hour Application Question(s): Let us know why you would like to work with us! Ability to
Commute:
Pleasanton, CA 94566 (Required) Ability to
Relocate:
Pleasanton, CA 94566: Relocate before starting work (Required)
Work Location:
In person