Job Summary:

The Dental Receptionist's responsibilities include entering patient information onto our data system, answering patient questions, processing insurance, collecting payments, prepare statements, and arrange referrals as needed.

Job Responsibilities:

Greeting and welcoming patients to the practice Scheduling, rescheduling, or cancelling appointments as needed Assisting patients to fill out informational forms Preparing patient records and documenting recent treatments and procedures Prepare treatment plans and document all information such as payment plan Updating patient records as needed Schedule follow up appointments and provide telephonic reminders Communicating with dental insurance providers to determine if patients are required to make co-payment Verifying methods of payments and collect as needed Performing general office duties, such as answering telephone, filling, and faxing Following all HIPPA and OSHA protocols

Knowledge, Skills, and Experience:

Ability to work with people from ethically and socio-economically diverse backgrounds Strong inter-personal and effective communications Ability to work independently and in team environment Experience in OpenDental is preferred

Minimum Qualifications:

Bilingual in English and Chinese required 2 years of dental receptionist/dental scheduling experience Strong communication skills both written and verbal

Job Types:

Full-time, Part-time Pay:

From $28.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Experience:

Dental receptionist: 1 year (Required)

Language:

Cantonese or Mandarin (Required)

Work Location:

In person