We are a busy ophthalmology clinic seeking a motivated professional to join our front office part or full time. The front office is responsible for the first impression patients have and a critical part of the patient experience. The front office will be responsible for patient management, scheduling, greeting, high call volume support, and making patients feel welcome.

Position Responsibilities:

• Assist patients with questions, scheduling, billing, medical records, prior authorizations and all other non-medical visit needs
• Polite, prompt and effective service
• Collect appropriate payments or co-payments
• Other front office duties as assigned You should have:
• A warm personality with a strong desire to help patients, and a passion for healthcare and support
• Excellent organizational skills
• Very strong verbal and written communication skills
• Comfortable working with a diverse team
• Strong teamwork and problem-solving skills

Candidate Qualifications:

• MUST have 1 or more years prior work experience in front desk operations in a medical office setting
• MUST know the differences between HMO and PPO.
• Familiarity with medical terminology, ideally ophthalmology or optometry
• Familiarity with Microsoft Office a plus
• Bilingual (English/Spanish) is a must Please send resume with relevant experience for consideration.

Job Type:

Full-time Preferred Job Type:

Full-time Pay:

$25.00 - $35.00 per hour

Work Location:

In person