About Us We are a growing, family-centered dental practice dedicated to patient-first care. We pride ourselves on creating a warm, welcoming environment where both our team and our patients truly feel at home. As we expand to our second location, we are looking for a friendly, reliable, and multi-talented Front Desk Receptionist to join our tight-knit team. Whether you are experienced in dentistry or coming from hospitality, retail, or customer service—if you love connecting with people, we will train you on the rest!

Position Details & Compensation Pay Range:

$20.00 - $25.00 per hour (commensurate with experience)

Job Type:

Full-Time or Part-Time (Minimum 2 days per week)

Schedule:

Flexible weekday options; Saturday availability is required

Location:

On-site working between two convenient office locations: 339 Flanders Road, East Lyme, CT 190 W Town Street, Norwich, CT What You'll Do As a key member of our front desk team, you will be the face and voice of our practice:

Patient Hospitality:

Warmly greet patients as they arrive and ensure they feel comfortable and cared for.

Scheduling & Outreach:

Manage the appointment calendar, answer incoming calls, and proactively contact patients for appointments and follow-ups.

Payment Processing:

Collect payments accurately in person and over the phone.

Daily Operations:

Utilize Gmail and front-office tools to handle daily messaging, patient records, and administrative tasks.

What We're Looking For Requirements:

No prior dental experience needed —we are happy to train the right person!

Strong interpersonal skills:

Comfortable, friendly, and articulate when speaking with patients.

Computer proficient:

Comfortable navigating basic software and using Gmail . Availability to work Saturdays . Reliable transportation to travel between our East Lyme and Norwich locations. Preferred Experience (Nice-to-Have): Background in customer service, hospitality, or hotel front desk. Previous experience in a medical/dental office or high-volume phone role. Benefits & Perks Competitive hourly pay ($20-$25/hr) Health insurance 401(k) with company match Paid Time Off (PTO) Dental coverage Flexible schedule options Supportive, growth-oriented team environment

Pay:

$20.00 - $25.00 per hour Expected hours: 16.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off Application Question(s): Would you be able to reliable commute to 339 Flanders Road, East Lyme, CT

OR 190 W

Town Street, Norwich CT? (It would be at one location a day) Are you able to work on Saturdays?

Work Location:

In person