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DC
Donna Civardi APRN, FNP-BC
Medical Receptionist
Career Insights for Medical Secretary
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Based on Connecticut data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$44,674 / year median in Connecticut
+16% projected growth
Job Description
Our office is looking for a medical receptionist. The candidate should have experience as a medical receptionist. This is a 32-40 hour position, which requires an energetic, organized individual who thrives in a fast-paced environment.
Primary Functions:
- Answering phones and scheduling appointments
- Documenting all patient-related communication and interventions in the patient's electronic medical record (EMR) (ATHENA)
- Supports patient care delivery by helping health care providers authorizing drug refills as directed; telephoning prescriptions to pharmacies
- Processes incoming medical records to appropriate staff
- Updating patient demographics/insurances
- Always maintains HIPPA
- Scan documents into
EHR Attributes:
- Dependable and ability to multitask
- Community oriented and overall team player
- Strong and effective with verbal and written communications that is clear, professional, and positive
- Proficient time management skills
Education/Qualifications:
- High School graduate or GED equivalent is required.
- 1 year of experience as a medical receptionist is preferred.
- Knowledge of medical terminology and standards of care
- Knowledge of computerized information services (EMR) used in clinical management setting preferred
- Ability to work in a fast-paced environment
- Strong commitment to customer service and excellence in healthcare
- Flexibility of scheduled hours