Overview Join our dynamic dermatology practice as a Front Desk Medical Office Assistant, where you'll be the welcoming face and organizational hub of our clinic. This vital role combines exceptional patient service with administrative excellence, ensuring smooth daily operations. As a first point of contact, you'll manage patient interactions, coordinate appointments, and support clinical staff with essential documentation and billing tasks. Your energetic and detail-oriented approach will help create a positive experience for every patient while maintaining the highest standards of confidentiality and professionalism. Responsibilities Greet patients warmly and efficiently check them in and out using Electronic Health Record (EHR) system Schedule appointments accurately, manage cancellations, and coordinate follow-up visits via medical scheduling software Collect and process payments, including medical billing and collections, ensuring compliance with health insurance policies like Medicare and HIPAA regulations Review patient records for completeness and accuracy; update medical records while maintaining strict confidentiality in accordance with clinical confidentiality policies Assist with documentation review, including CPT coding, ICD-9/10 coding, and ensuring proper documentation for procedures and care plans Handle phone communication with professionalism, providing excellent customer service and answering inquiries related to appointments, insurance, or general clinic information Perform clerical tasks such as typing reports, filing documents, and operating office equipment including 10-key typing Qualifications Proven experience in a medical office setting or healthcare environment with familiarity in clinic operations Strong computer skills with proficiency in EMR/EHR systems Knowledge of health insurance processes including Medicare billing and medical collections Ability to navigate HIPAA guidelines diligently to protect patient privacy and confidentiality Excellent customer service skills combined with phone etiquette and professional communication abilities Experience in medical coding (CPT, ICD-9/10), documentation review, and care plan support preferred Medical front office experience is a plus but not required; strong organizational skills and attention to detail are essentialJoin us to make a difference in patients' lives by providing outstanding front desk support in a fast-paced dermatology environment. We are committed to fostering a positive workplace where your skills grow alongside your career!

Pay:

$19.00 - $23.00 per hour Expected hours: No more than 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person