Medical Receptionist Position Summary We are a wellness and preventive care practice, specializing in IV vitamin therapy and medical weight loss, located in Boca Raton, FL. The Receptionist's role is to greet patients, check patients in and out of their visits, schedule incoming appointment requests, confirm patient appointments, and provide necessary information about our services. Must be able to multi-task and handle a high call volume, as well as be able to learn quickly about our products and services MA certificate is a

PLUS Job Duties:

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Managing Reception Area:

Greet patients, answer phone calls, (following call scripting) and manage appointment scheduling using the practice management software. Ensure a welcoming and organized front desk area.

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Patient Check-In and Check-Out:

Oversee the check-in process, verify patient information, membership details, and collect payments as needed.

• Coordinate patient check-out, schedule follow-up appointments

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Administrative Support:

Assist with administrative tasks such as filing patient records, updating patient demographics, and maintaining accurate medical records

• Product knowledge: provide information about our services and products to the patients. Be able to professionally explain the differences between our services.

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Customer Service:

Provide excellent customer service to patients, addressing their questions, concerns, and requests promptly and professionally. Ensure a positive patient experience throughout their visit.

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Miscellaneous Tasks:

Perform additional duties as assigned, such as assisting with marketing initiatives, coordinating patient education seminars, or supporting other departments as needed. Qualifications Minimum one-year experience in similar role MA certificate is a PLUS Strong verbal communication skills with a professional voice on the phone Ability to multi-task and prioritize incoming phone calls Good computer skills Prior experience w/ EMR and CRM software is a plus Able to follow set policies and procedures Self-starter and able to create and implement internal processes when needed Benefits Competitive pay PTO time availability after 90-day employment

Job Type:

Full-time Pay:

From $17.00 per hour

Pay:

From $17.00 per hour

Benefits:

Employee discount Employee mentoring program On-the-job training Paid time off Professional development assistance Ability to

Commute:

Boca Raton, FL 33433 (Required) Ability to

Relocate:

Boca Raton, FL 33433: Relocate before starting work (Required)

Work Location:

In person