Staffing Coordinator/ Unit Secretary Menorah House - 3.0 Boca Raton, FL Job Details Full-time 9 hours ago Qualifications Customer communication Patient scheduling systems Skilled nursing facility experience Electronic health records (EHR) management English High school diploma or GED Cross-functional communication
Full Job Description Staffing Coordinator/Unit Secretary Job Summary:
We are seeking a highly organized and detail-oriented Staffing Coordinator/Unit Secretary to join our Florida team. As a key member of our healthcare support staff, you will play a vital role in ensuring the smooth operation of our rehabilitation center. Staffing Coordinator/Unit Secretary will be responsible for coordinating staffing levels, scheduling, and administrative tasks, while also providing exceptional customer service to patients, families, and healthcare professionals.
Responsibilities:
Coordinate staffing levels and schedules for nursing units and ancillary departments to ensure maximum efficiency and minimal downtime Maintain accurate and up-to-date records, including staffing reports, schedules, and time-off requests Develop and implement effective staffing strategies to optimize labor costs and improve patient care Collaborate with nursing and ancillary departments to ensure seamless communication and coordination Provide administrative support to management and staff, including preparing reports, invoices, and meeting materials Maintain confidentiality and handle sensitive information with discretion Demonstrate excellent customer service skills, responding to patient and family inquiries, and addressing concerns in a timely and professional manner Perform clerical duties related to admission and discharge patients Keep confidential all patient information received. Answer telephone and intercom, take messages and communicate messages to the appropriate person. Schedule patient appointments and tests. Assist in orientation of new staff to clerical duties of the unit. Keep nursing station stocked and with adequate supply forms and other clerical needs.
Requirements:
High school diploma or equivalent required; degree in healthcare administration, business, or related field preferred 1-2 years of experience in a healthcare setting, preferably in a scheduling or coordination role Strong organizational and problem-solving skills, with attention to detail and ability to multitask Excellent communication and interpersonal skills, with ability to work effectively with diverse groups Proficiency in electronic medical records and scheduling software (training provided) Knowledge of medical terminology helpful, but not necessary. SNF experience Ability to communicate in English effectively through verbal and written means. Join a compassionate team dedicated to providing exceptional care to your loved ones. If you share our commitment to quality and patient-centered care, apply to become our next Staffing Coordinator/Unit Secretary! Background Screening Requirement In all Florida Companies, this position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information regarding the Clearinghouse, disqualifying offenses, and exemption procedures, please visit: https://info.flclearinghouse.com