MINIMUM OF 6 MONTHS OF DENTAL EXPERIENCE REQUIRED. PLEASE DO NOT CALL OR VISIT THE OFFICE. WE WILL CONTACT QUALIFIED CANDIDATES.

Job Summary We are seeking a dynamic and organized Dental Receptionist/ Treatment Coordinator to join our vibrant dental practice! In this essential role, you will be the friendly face and efficient coordinator that ensures smooth daily operations. Your energetic approach and exceptional customer service skills will create a welcoming environment for patients while managing administrative tasks with precision. You'll be instrumental in delivering an outstanding patient experience and supporting the clinical team. Duties Greet patients warmly and provide excellent front desk customer service, ensuring a positive first impression Schedule, reschedule, and confirm patient appointments using dental practice management software such as Open Dental, Eaglesoft or Dentrix Verify insurance coverage, process claims, and handle billing and collections with accuracy using systems like Epic, Meditech, or Athenahealth Manage medical records, update patient information, and review documentation for completeness and compliance with HIPAA regulations Handle multi-line phone systems with professional phone etiquette, directing calls efficiently and responding to patient inquiries promptly Assist with medical administrative support including intake procedures, filing, data entry, and maintaining organized office files Support the clinical team by coordinating appointment flow, preparing treatment plans, and ensuring all documentation meets required standards Protect patient privacy and maintain strict compliance with HIPAA and office confidentiality policies. Present cosmetic treatment plans (veneers, smile makeovers, whitening, etc.) Explain pricing, financing options, and value clearly and confidently Follow up relentlessly with unsold consultations (calls, texts, emails) Track leads, consults, and conversions in CRM/software Coordinate schedules with doctors and clinical team Maintain a professional, luxury-level patient experience Experience Proven experience as a Dental Receptionist/ Treatment Coordinator in a fast-paced clinic or dental office environment Familiarity with EMR (Electronic Medical Records) systems such as Epic, Meditech, eClinicalWorks, or Dentrix is highly preferred Strong knowledge of dental terminology, CPT coding, ICD-10/ICD-9 coding for medical billing and documentation review Experience with insurance verification processes including Medicare and Care plans is advantageous Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and clinic management software like Open Dental, Eaglesoft or Dentrix Demonstrated ability to handle medical billing, collections, and financial transactions accurately while maintaining confidentiality under HIPAA guidelines Strong organizational skills with attention to detail in medical records management and office administration Join our team where your enthusiasm meets purpose! We're dedicated to fostering a positive work environment that values your skills and supports your growth. If you thrive in a lively setting where every day brings new opportunities to make a difference in patients' lives through exceptional service—this is the place for you!

Pay:

$18.00 - $25.00 per hour Expected hours: 40.0 per week

Work Location:

In person