A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
Davie, FL Job Details Full-time $40,000 - $50,000 a year 21 hours ago Benefits Continuing education credits Health insurance On-site gym 401(k) Paid time off Employee discount Gym membership Life insurance Qualifications Bilingual Customer communication Customer service Employee relationship building Administrative experience Medical administrative support Organizational skills Leadership Medical terminology Full Job Description Join Our Elite Team at Akemē Sports Rx! Are you a pro at multitasking, a natural leader, and someone who loves keeping things running smoothly? Do you want to be part of a team that's passionate about providing top-notch care and performance training to athletes? If so, Akemē Sports Rx is the place for you!
ABOUT US
At Akemē Sports Rx, we're not just another clinic—we're a community dedicated to helping athletes achieve their peak performance. Our boutique Sports Physical Therapy & Performance facilities offer a dynamic, supportive, and fun work environment where your skills will shine.
YOUR ROLE
As our Client concierge, you'll be at the heart of our operations. You'll manage key medical administrative tasks, ensure our clinics run like a well-oiled machine, and provide exceptional customer service that makes every client feel like a VIP.
What You'll Do:
Client Communication:
Be the friendly face and voice of Akemē, warmly greeting clients, answering their questions, and ensuring they have an exceptional experience from start to finish.
Scheduling & Appointment Management:
Keep our schedules in top shape by managing appointments, updating the EMR system, and working closely with our therapists to maximize availability.
Administrative Support:
Handle important tasks like maintaining patient charts, managing faxes, and coordinating with the billing department.
Insurance Verification:
Verify insurance benefits, update records, and communicate key information to clients—keeping everything transparent and hassle-free.
Client Engagement:
Build and maintain positive relationships with our clients by following up on missed appointments and addressing any concerns with care.
Training & Development:
Lead by example as you train and mentor new team members, ensuring they're up to speed on clinic protocols and our high customer service standards.
Lead Team Meetings:
Gather and present weekly data, keep everyone on track with meeting recaps, and assign tasks to keep our team focused and productive.
Performance Division Management:
Assist in managing our performance division by confirming group training attendance, scheduling sessions, and pulling reports.
Performance Team Communication:
Keep our trainers in the loop by managing session bookings and updates—ensuring everyone is on the same page. Bring the
Energy:
Keep the atmosphere lively and positive with your enthusiasm and team spirit!
What We're Looking For:
Experience:
You've got a background in medical administration or customer service and you know how to keep things organized. 2+
Years Leadership Skills:
You're a natural leader who can motivate a team, delegate tasks, and maintain a positive work environment.
Communication:
Your communication skills—both verbal and written—are top-notch, and you're great at building professional relationships.
Organization:
You have a keen eye for detail, and you're a pro at juggling multiple tasks and priorities.
Customer Service Focus:
You're dedicated to providing the best possible experience for our clients, every single time. 2+years
Tech-Savvy:
You're comfortable with office software, EMR systems, and scheduling tools.
Flexibility:
You thrive in a fast-paced environment and can adapt to changing priorities.
Bi-lingual:
While not required, being bi-lingual Spanish and English is a plus!
Education/Certification:
You have a background in office administration, healthcare administration, or a related field. Why Join Us? At Akemē Sports Rx, you'll be part of a team that's dedicated to excellence, both in the care we provide and the work environment we cultivate. If you're looking for a role where you can make a real impact while working with a fantastic team, we'd love to hear from you!
Benefits We Offer:
Health Insurance Paid Time Off IRA Plan Continuing Education Reimbursement Employee Discount Program Gym membership in facility Apply today and be a key player in our mission to deliver elite quality care to the athletic community in the Miami / Broward area.
Job Type:
Full-time Pay:
$40,000.00 - $50,000.00 per year
Benefits:
401(k) Health insurance Life insurance On-site gym Paid time off
Experience:
Customer service: 1 year (Preferred) Medical terminology: 2 years (Required) Ability to
