Medical Front Office Coordinator
- Behavioral Health (Jacksonville) OPA Behavioral Health
- 3.4 Jacksonville, FL Job Details Full-time $19
- $21 an hour 12 hours ago Benefits Free parking Paid training On-the-job training Paid orientation Opportunities for advancement Qualifications Vital signs HIPAA Clinic experience Medical scheduling Administrative experience High school diploma or
GED EMR/EHR
Front desk Medical assisting Working with adult populations Experience working with families with children Full Job Description Medical Front Office Coordinator
- Behavioral Health OPA Behavioral Health
- Jacksonville, FL Full-Time | $19
- 21/hour | In-Office (Non-Remote) | Growth Opportunity About Us OPA Behavioral Health is a growing private practice with multiple locations across Florida, dedicated to delivering compassionate, patient-centered psychiatric care.
Our team of experienced psychiatrists and clinicians supports individuals facing a wide range of mental health challenges, with a focus on long-term wellness and improved quality of life. Position Overview OPA Behavioral Health is seeking a dependable, professional, and patient-focused Medical Front Office Coordinator
- Behavioral Health to join our Jacksonville, Florida office.
This is a fully in-person, non-remote position responsible for front desk operations, patient communication, scheduling, and administrative coordination within a behavioral health setting. Candidates with experience as a Medical Receptionist, Front Desk Medical Assistant, Medical Office Assistant, Medical Administrative Assistant, Patient Services Representative, or Patient Access Representative are strongly encouraged to apply. If you are organized, detail-oriented, customer-service oriented, and enjoy working in a fast-paced healthcare environment, we would love to hear from you. Responsibilities Greet, welcome, and check in patients with professionalism and warmth Serve as the primary front desk medical receptionist and patient access point Schedule and manage patient appointments and provider calendars Verify insurance eligibility and benefits through the verification team Communicate with patients via phone, email, and text messaging Answer, screen, and route incoming calls and electronic messages Maintain accurate patient records in EMR systems Scan, upload, and organize clinical documentation Process medical records requests in a timely manner Handle clerical tasks including faxes and email correspondence Collect co-pays and payments; complete daily reconciliation logs Coordinate referrals and patient care coordination support Take basic vitals (weight, height, blood pressure) daily Administer Urine Drug Tests (UDTs) as needed in accordance with provider orders, clinic protocols, and compliance standards Maintain a clean, organized, and welcoming front lobby area Support compliance, documentation, and general administrative needs Assist with check-out processes Ensure strict adherence to HIPAA and patient confidentiality standards Conduct local marketing and outreach to physician offices, clinics, hospitals, and community providers to expand OPA Behavioral Health's presence in the Jacksonville area as needed Qualifications Minimum 1 year of experience in a medical office, behavioral health office, or front desk medical receptionist role preferred Experience as a Medical Assistant, Front Office Medical Assistant, Medical Receptionist, or Patient Services Representative strongly preferred Experience with EMR/EHR systems preferred Strong communication, organizational, and multitasking skills Professional and compassionate approach with patients Ability to thrive in a fast-paced clinical environment Ability to verbally de-escalate and reason in a calm and respectful manner Autonomy skills and teamwork skills are vital for this role High school diploma or equivalent required Why Join OPA Behavioral Health? Supportive, team-oriented work environment Opportunity for professional growth and advancement Meaningful work impacting patient lives daily Stable and expanding organization with multiple Florida locations
Position Details Location:
Jacksonville, FL Pay:
$19.00
00 per hour
Job Type:
Full-time Schedule:
Monday-Friday Work Location:
In person
Weekends:
No weekends
IMPORTANT
Employment is contingent upon successful completion of a Level 2 background screening processed through the Florida Care Provider Background Screening Clearinghouse.
Pay:
$19.00
00 per hour
Benefits:
Free parking On-the-job training Opportunities for advancement Paid orientation Paid training
Education:
High school or equivalent (Preferred)
Experience:
Medical office: 1 year (Preferred) Medical Front desk: 1 year (Preferred) medical assisting: 1 year (Preferred)
Language:
Spanish/English (bilingual) (Preferred) Ability to
Commute:
Jacksonville, FL 32256 (Required)
Work Location:
In person
