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RH
Robert Half
Medical Front Desk
Career Insights for Medical Secretary
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Scorecard
Based on Florida data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$38,088 / year median in Florida
+17% projected growth
Job Description
The Medical Receptionist is responsible for providing front-desk support in a healthcare office. This role greets patients, schedules appointments, manages phone calls, verifies insurance information, updates patient records, and supports smooth daily office operations. Based on general knowledge.
Answer and route incoming phone calls. Based on general knowledge.
Schedule, confirm, and reschedule patient appointments. Based on general knowledge.
Check patients in and out and collect required documentation. Based on general knowledge.
Verify insurance information and obtain necessary authorizations. Based on general knowledge.
Maintain accurate patient records and update demographic information. Based on general knowledge.
Process payments, copays, and balances when applicable. Based on general knowledge.
Coordinate with clinical staff to ensure efficient patient flow. Based on general knowledge.
Handle administrative tasks such as filing, faxing, scanning, and data entry. Based on general knowledge.
Maintain confidentiality and follow healthcare privacy procedures. Based on general knowledge.
Key Responsibilities:
Welcome patients and visitors in a professional and friendly manner. Based on general knowledge.Answer and route incoming phone calls. Based on general knowledge.
Schedule, confirm, and reschedule patient appointments. Based on general knowledge.
Check patients in and out and collect required documentation. Based on general knowledge.
Verify insurance information and obtain necessary authorizations. Based on general knowledge.
Maintain accurate patient records and update demographic information. Based on general knowledge.
Process payments, copays, and balances when applicable. Based on general knowledge.
Coordinate with clinical staff to ensure efficient patient flow. Based on general knowledge.
Handle administrative tasks such as filing, faxing, scanning, and data entry. Based on general knowledge.
Maintain confidentiality and follow healthcare privacy procedures. Based on general knowledge.