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Spyglass Dermatology

Medical Receptionist Float | Tequesta & Stuart

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Job Description

Front Desk Medical Receptionist - Float Luxury Dermatology & Aesthetic Spa | Tequesta & Stuart If you are an experienced medical receptionist looking for a position where your talents, teamwork, organizational skills, and patient-service abilities are recognized and valued, we want to hear from you! We are a luxury, state-of-the-art dermatology and aesthetic practice offering medical, cosmetic, and surgical dermatology services . We are seeking an energetic, polished, and team-oriented individual with strong medical front-desk experience who is passionate about creating an exceptional patient experience.
Primary Location:
Tequesta Secondary Location:
Stuart, as needed for coverage
Position:
Full-Time Responsibilities Manage patient check-in, check-out, and registration Provide exceptional customer service to patients, vendors, and referral sources Verify insurance eligibility, benefits, copayments, coinsurance, and deductibles Educate patients regarding their insurance benefits and financial responsibility Collect copayments, balances, and other payments at the time of service Post daily payments accurately Manage EMR patient intake forms and ensure accurate and complete documentation Enroll patients in office payment programs, including credit card-on-file programs Provide accurate daily accounting of all front-desk transactions Maintain inventory and assist with ordering office and front-desk supplies Recommend and sell medical-grade skincare and cosmetic products Respond to patient inquiries by phone, in person, and through electronic communication with professionalism and excellent service Schedule and coordinate patient appointments Assist with coordinating and promoting in-office events, cosmetic promotions, and special offers Support marketing and patient-retention initiatives, including social media content, patient reviews, and community outreach Answer incoming practice calls and inquiries, assist patients with questions, and appropriately triage clinical or administrative concerns Provide front-desk coverage during PTO, vacations, call-outs, and other staffing needs Travel between the Tequesta and Stuart offices when coverage is needed Support overall front-office operations and assist the team wherever needed Ideal Candidate We are looking for someone who is: Upbeat, polished, professional, and personable Passionate about skincare, aesthetics, and creating an elevated patient experience A self-starter who thrives in a fast-paced, team-oriented environment Highly organized and detail-oriented Comfortable discussing cosmetic treatments and recommending appropriate products Confident interacting with patients and building lasting relationships Comfortable supporting marketing, patient-retention, and community outreach efforts Flexible and willing to travel between our Tequesta and Stuart locations as needed Reliable, dependable, and able to adapt to changing daily operational needs Comfortable working in both the medical and aesthetic sides of the practice Required Experience 2+ years of medical receptionist/front-desk experience 2+ years of insurance eligibility and benefit verification experience Strong understanding of insurance plans, including copayments, coinsurance, deductibles, and patient responsibility 2+ years of experience working with an Electronic Medical Record (EMR) Excellent customer service and communication skills Ability to multitask effectively in a busy medical office Strong attention to detail and follow-through Reliable transportation, as the position will occasionally require travel between offices Dermatology experience is preferred but not required. What We Offer We offer an outstanding working environment within a growing luxury dermatology and aesthetic practice, along with: Competitive salary Paid time off Generous cosmetic services allowance Opportunities to learn and grow within the practice A professional, collaborative, and team-focused environment The opportunity to work alongside an experienced dermatology and aesthetics team If you are looking for more than a traditional front-desk position and enjoy combining medical knowledge, exceptional customer service, aesthetics, and teamwork , we would love to meet you!
Job Type:
Full-time Pay:
$18.00 - $21.00 per hour
Benefits:
Bereavement leave Employee discount Free parking Paid sick time Paid time off
Experience:
Insurance Verification:
2 years (Required) Check-in, Check-out and Registration in a medical office: 2 years (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Bereavement/Mental Health Leave
  • Dental Insurance