We are looking for a friendly, outgoing, reliable, and professional Medical Receptionist to join our pediatric office. This role requires strong multitasking abilities, excellent phone etiquette, organization, time management, and attention to detail. If you thrive in a fast-paced environment and enjoy working as part of a supportive team, we'd love to hear from you.

Key Responsibilities:

Welcome patients and manage check-in and check-out using the electronic medical record (EMR) system Guide patients in completing required paperwork Verify insurance information and collect copies of identification and external records Process co-pays, coinsurance, and self-payments Coordinate with Medical Assistants and providers to ensure smooth patient flow and accurate documentation Schedule appointments according to office guidelines Scan and upload reports, lab results, and forms into the EMR system Maintain patient confidentiality and safeguard personal and financial information Update and manage patient accounts, including demographic and billing details Handle incoming and outgoing faxes Perform additional duties as needed

Qualifications:

At least one year of experience in a medical office preferred Minimum one year of EMR experience Strong customer service and interpersonal skills Excellent written and verbal communication abilities Ability to manage a high volume of patients and calls while prioritizing tasks effectively Positive, team-oriented attitude with a strong work ethic Proficient computer skills

Benefits:

401(k) Dental insurance Health insurance Paid time off Uniform allowance Vision insurance

Experience:

Medical office: 1 year (Required)

Work Location:

In person