Key Responsibilities Greeting Patients:

One of the first things a Medical Front Office Assistant does is greet patients as they arrive. A warm smile and friendly attitude can make patients feel welcomed and at ease.

Scheduling Appointments:

Responsible for scheduling, rescheduling, and confirming appointments. They coordinate with doctors' schedules and ensure that patients receive timely care.

Answering Phones:

Answer incoming calls, helping patients with questions about appointments or services by listening carefully and responding to inquiries.

Managing Patient Records:

Maintain accurate patient records, including updating personal information, medical histories, and treatment plans, ensuring everything is organized and confidential.

Insurance Verification:

Check patients' insurance coverage to ensure treatments are covered and help patients understand their financial responsibilities.

Processing Payments:

Collect co-pays and payments for services rendered, issue receipts, and ensure all transactions are processed accurately.

Handling Correspondence:

Manage correspondence, including emails and letters from patients, healthcare providers, and insurance companies.

Maintaining Office Supplies:

Keep the office stocked with essential supplies, such as ordering paper for printers or stationery for patient documents. Coordinating with

Medical Staff:

Work closely with doctors, nurses, and other staff members to ensure seamless patient care, relaying messages or information related to appointments or patient needs.

Ensuring Compliance:

Help maintain compliance with healthcare regulations and privacy laws (like HIPAA) to ensure the medical office operates within legal guidelines.

Skills and Qualifications Communication Skills:

Ability to clearly communicate with patients and medical staff.

Organization:

Strong skills in keeping everything tidy and sorted in a busy environment. Attention to

Detail:

Accuracy is critical when handling patient records and insurance information.

Technical Proficiency:

Familiarity with office software and medical management systems.

Multitasking:

Ability to handle multiple tasks at once while staying calm and efficient.

Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person