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PT
Physical Therapy Professionals
Full Time Medical Receptionist
Career Insights for Medical Secretary
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Based on Florida data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$38,088 / year median in Florida
+17% projected growth
Job Description
Job Description We are looking for an experienced, full-time medical receptionist to join our Viera office team. Experience working in a physical therapy office is preferred. Shift hours will be 8:30am-5:30pm, Monday-Thursday and 8:00am-5:00pm on Fridays. The position comes with a benefits package including health insurance , vision, dental and life insurance options. Typical responsibilities include but are not limited to:
- Provides reception services typical for a physical therapy office
- Greets and assists patients in a timely, professional and courteous manner with a willing and helpful attitude; ascertain purpose of visit; and direct patient to appropriate staff if necessary.
- Answers telephones properly, courteously and tactfully dealing with the public, physicians, and outside businesses.
- Determines sense of urgency and assists caller to the best of their ability, routing call to appropriate party for assistance.
- Takes complete and accurate messages for area personnel not available.
- Schedules and confirms patient appointments or follow up visits in person and via telephone.
- Verifies health insurance
- Distributes mail and incoming faxes
- Performs tasks related to facility operations
- Calls insurance companies to follow up on pending claims