Job Description Help for Job Description. Opens a new window. A busy, well-established dermatology practice in Miami Beach is seeking a dependable and customer-focused Front Desk Receptionist to join our growing team. This position plays a key role in delivering an excellent patient experience while supporting daily office operations. The ideal candidate is organized, personable, detail-oriented, and comfortable working in a fast-paced medical environment.

• Welcome and check in patients in a friendly, professional manner
• Schedule appointments and manage provider calendars
• Answer multi-line phones and respond to patient inquiries
• Verify insurance eligibility and obtain authorizations when needed
• Collect co-pays, balances, and payments
• Enter and update patient information accurately in EMR
• Confirm appointments and manage daily schedules
• Coordinate communication between patients and clinical staff
• Maintain HIPAA compliance and confidentiality standards