What You'll Do:

Master high-volume appointment booking with our different source of potential patients including CRM SYSTEM and keep the schedule full and productive. Manage Office Social Media (Story and Reels) Confirm appointment and helps patient reschedule effectively as needed. Handle high-volume inbound and outbound calls with professionalism and enthusiasm. Proactively manage rescheduling, confirmations, cancellations, and no-shows to maximize chair time. Convert leads and existing patients into active, loyal patients . Follow up consistently to increase scheduling acceptance and treatment completion . Deliver exceptional customer care before, during, and after the visit. Be the first warm hello on the phone and in the office. Use scheduling and dental software efficiently to maintain organization and accuracy. Collaborate with the team to grow the practice and improve patient experience . Knowledge in all kinds of insurances and also check status and claims

What We're Looking For:

A customer service oriented person who enjoys talking to patient booking, closing, and hitting goals. Someone comfortable with fast-paced, high-volume call environments . Strong communication and persuasion skills. Ability to handle objections and turn cancellations into opportunities. Excellent multitasking and organizational skills. Passion for customer service and relationship-building . Dental experience is a plus, but not required — we will train the right candidate with the right attitude. Bilingual (English & Spanish) - REQUIRED Why Join Us? Be part of a fun, supportive, and growth-focused team . Opportunity to grow with the practice and make a real impact. A positive environment where your performance and contribution are valued. Help patients feel confident, cared for, and excited about their smiles every day.

Job Types:

Full-time, Part-time Pay:

$43,000.00 - $50,201.26 per year

Benefits:

Flexible schedule Ability to

Commute:

Miami Gardens, FL 33056 (Required) Ability to

Relocate:

Miami Gardens, FL 33056: Relocate before starting work (Required)

Work Location:

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