Dental Front Desk Receptionist GRT Family Dental Palm Harbor, FL Job Details Part-time $20 - $22 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications HIPAA Filing Administrative experience Multi-line phone systems Clerical experience Full Job Description Overview Join our dynamic dental team as a Front Desk Receptionist and become the welcoming face of our clinic! This energetic role is essential in creating a positive patient experience from the moment they walk through our doors. You will manage patient scheduling, handle administrative tasks, and ensure smooth communication between patients and clinical staff. Your organizational skills and friendly demeanor will help foster a caring environment where patients feel valued and cared for. This paid position offers an exciting opportunity to develop your career in healthcare administration while making a meaningful difference in patients' lives. Duties Greet patients warmly, verify their appointment details, and assist with check-in procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks Schedule appointments efficiently, coordinate with clinical staff, and manage the daily calendar to optimize patient flow Collect and process payments, insurance information, and medical collections accurately using health insurance knowledge and medical billing procedures Maintain meticulous medical records, review documentation for accuracy, and ensure compliance with HIPAA and clinical confidentiality policies Answer multi-line phone systems with professional phone etiquette, address patient inquiries, and direct calls appropriately Prepare patient charts, update electronic health records (EHR), and assist with filing and document review tasks Support clinical staff by managing care plans documentation, verifying insurance coverage such as Medicare or Medicaid, and assisting with CPT coding or ICD coding when necessary Skills Proven experience in medical office management or healthcare administrative support within a dental or medical clinic setting Strong computer skills including proficiency with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with Microsoft Office suite is a plus Excellent customer service skills with the ability to communicate clearly and compassionately with diverse patient populations; bilingual abilities are highly valued Knowledge of health insurance processes including claims submission, medical billing, ICD-10/ICD-9/ICD coding, CPT coding, and Medicare procedures Ability to handle sensitive information confidentially while adhering to HIPAA regulations Strong organizational skills for managing medical records, appointment scheduling, filing, and documentation review Typing speed of at least 10 key strokes per second along with good phone communication skills and professional phone etiquette Prior dental clinic experience is preferred but not required; clinic experience combined with excellent clerical skills will be considered an asset Join us as a Dental Front Desk Receptionist and be part of a dedicated team committed to delivering exceptional patient care through energetic service and meticulous administrative support. Your enthusiasm and expertise will help create a welcoming environment where every patient feels cared for from start to finish!

Pay:

$20.00 - $22.00 per hour Expected hours: 16.0 - 24.0 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person