Concierge Primary Care Practice & Medical Spa Employment Type:
Full-Time Compensation:
$14.00-$18.00 per hour, based on experience Position Overview We are seeking a professional, experienced, and customer-focused Medical Receptionist to join our growing concierge primary care practice and medical spa. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment. We are looking for an individual who enjoys working with people, provides exceptional customer service, and contributes positively to a collaborative team culture. Previous medical office experience is preferred; however, candidates with strong front desk or receptionist experience in a professional setting will also be considered. At our practice, we pride ourselves on delivering outstanding patient care and exceptional customer service. We are committed to creating a welcoming and supportive experience for every patient and client who walks through our doors. Key Responsibilities Welcome and assist patients in a friendly and professional manner Answer and direct phone calls, emails, and patient inquiries Schedule and coordinate patient appointments Collect new patient information and ensure completion of required paperwork Knowledge of medical grade skin care products. Maintain and update patient medical records, charts, and memberships Educate patients on membership options and assist with membership enrollment and agreements Process patient check-out and point-of-sale transactions Support social media initiatives and marketing email campaigns Perform general administrative and front-office duties as needed Qualifications Previous medical office or med spa experience preferred Front desk or receptionist experience will be considered in lieu of medical office experience Excellent customer service and communication skills Strong organizational and multitasking abilities Comfortable interacting with a diverse patient population Professional demeanor with a positive, team-oriented attitude Proficiency with office technology and scheduling systems Why Join Us? Collaborative and supportive team environment Opportunity to work in a concierge healthcare and medical spa setting Focus on exceptional patient experiences and service excellence
Pay:
$14.00 - $18.00 per hour Expected hours: 32.0 - 40.0 per week
Benefits:
401(k) matching Employee discount Paid time off
Experience:
Front desk: 1 year (Required) Medical office: 1 year (Required)