Position:

Bilingual (Spanish)

Medical Receptionist/Front Desk Department:

Administration Pay Range:

$14-$16 SUMMARY/OBJECTIVE The Medical Receptionist/Front Desk is responsible for clinic operations related to customer service, checking patients in-out, ensuring complete and accurate information is entered into all systems used by Medical Practice, completing payment transactions, scheduling patient appointments and answering the phones. All employees are expected to exhibit professional, ethical and respectful behavior in accordance with the company's mission, vision and values.

ESSENTIAL FUNCTIONS

Greet all patients and visitors with a smile Enter and update as needed, patient demographics within the EMR Complete insurance verifications for all patients Exhibit excellent communication skills over the telephone and in-person Create correspondences, reports, memos and forms as requested by physicians and/or administration Schedule mutually acceptable patient appointments for patients and physicians, obtain and enter referral information Check patients in and out in a timely and professional manner Collect co-payments, deductibles, co-insurance and back balances for all services at check-in Demonstrate excellent customer service skills in all interactions Work as a team with all departments within the practice Maintain inventory and submit front office supply order to administration Front desk and patient waiting area are to be kept clean, neat and uncluttered at all times Distribute mail, faxes and routine correspondences Submit accurate End-of-Day (EOD) Strictly comply with the Health Insurance Portability and Accountability Act (HIPAA) in protecting patient privacy and federal and state regulations Additional job-related duties or projects as needed

COMPETENCIES

Effective communication skills Teamwork oriented Initiative Proficient EMR skills Ethical conduct Proficient typing skills

EXPERIENCE AND EDUCATION HS

Diploma/GED (required) 2 Years Urgent Care or Primary Care front office experience (required) Associates Degree (preferred) Bilingual/Spanish (required)

Work Remotely No Job Type:

Full-time Pay:

$14.00 - $16.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Application Question(s):

• What is the highest level of education you have completed?

Education:

High school or equivalent (Preferred)

Experience:

Primary Care Receptionist:

1 year (Preferred) Urgent care: 1 year (Preferred)

Epic:

1 year (Required)

Language:

Fluent Spanish (Required)

Work Location:

In person