Overview Are you a warm, friendly, energetic, and outgoing individual who enjoys creating a welcoming experience for others? Join our orthodontic team as a Front Desk Administrative Assistant , where you will be the first impression for our patients and families! Duties Greet and welcome patients and their families with a friendly and professional demeanor. Manage the check-in and check-out process, ensuring a smooth and efficient experience. Answer phone calls, respond to inquiries, and schedule appointments with accuracy. Maintain patient records and update information in our scheduling software. Communicate financial policies clearly to patients. Ensure the reception area is clean, organized, and welcoming. Collaborate with the team to provide top-notch customer service and support office operations.
Qualifications:
A positive, outgoing, and customer-focused attitude. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in computer skills - experience with TOPS ortho software preferred but not required. Dental or orthodontic background is a plus but not mandatory. We are happy to train the right candidate! High school diploma or equivalent required.
Job Type:
Full-time Pay:
$22.00 - $24.00 per hour Expected hours: 32.0 - 37.0 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance