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PF
Pocock Family Dental
Dental Office Receptionist
Entry-Level JobVerifiedNo experience needed
Career Insights for Medical Secretary
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Based on Idaho data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$43,802 / year median in Idaho
+21% projected growth
Job Description
## Job Overview We are looking for a dedicated Dental Receptionist to join our dental office team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. ## Responsibilities
- Greet and welcome patients as they arrive at the clinic with a friendly and professional demeanor.
- Answer phone calls, schedule appointments, and manage patient inquiries efficiently.
- Verify insurance information, collect co-pays, and process payments accurately.
- Maintain patient records and update information using electronic systems using OpenDental and Weave.
- Coordinate with dental staff to ensure smooth patient flow and timely services.
- Assist in managing the front desk operations to uphold a well-organized and welcoming environment. ## Qualifications
- Proven experience in an administrative role, preferably in a dental or medical office setting.
- Familiarity with dental terminology and procedures to effectively communicate with patients and staff.
- Proficiency in using phone systems, scheduling software, and electronic health record systems.
- Strong attention to detail and organizational skills to handle multiple tasks simultaneously.
- Knowledge of urgent care procedures or clinic operations is a plus.
Job Type:
Full-time Pay:
$15.70- $20.