Important Location Information This position will initially be located at our current medical office in Bloomingdale, Illinois. After the 2026 holiday season, our clinic will be relocating to Buffalo Grove, Illinois, and this position will permanently move with the clinic. Applicants must be able and willing to work in Bloomingdale initially and Buffalo Grove after the relocation. Join a Growing, Patient-Centered Medical Practice Outpatient Family Medicine Transformed is looking for a dependable, friendly, organized, and compassionate Front Desk Coordinator to join our growing team. This is more than a traditional receptionist position. Our Front Desk Coordinator is often the first person our patients speak with and the first person they see when they walk through our doors. We are looking for someone who genuinely enjoys helping people, communicates well, stays organized in a busy environment, and takes pride in creating an exceptional patient experience. OPFMT is a Direct Primary Care medical practice serving a diverse patient population. We value compassion, respect, professionalism, inclusivity, teamwork, and patient-centered care. If you are someone who likes staying busy, enjoys interacting with people, pays attention to the little details, and wants to be part of a practice where your work truly matters, we would love to hear from you. Position Details Full-time position 40 hours per week $16.00-$23.00 per hour, depending on experience, qualifications, and responsibilities Current location: Bloomingdale, IL Future permanent location: Buffalo Grove, IL after the 2026 holiday season Paid training provided What You'll Do As our Front Desk Coordinator, you will help keep the clinic organized, welcoming, and running smoothly.

Responsibilities may include:

Greeting and checking patients in and out Creating a welcoming and professional experience for patients and families Answering incoming phone calls and taking accurate messages Scheduling, rescheduling, and confirming appointments Registering new patients Managing provider schedules and appointment availability Responding to patient questions and administrative needs Following up with patients regarding appointments, forms, and documentation Entering and updating information in the electronic medical record (EMR) Scanning, uploading, and organizing medical documents Assisting with medical records requests Communicating with pharmacies, laboratories, specialists, and other healthcare offices Helping manage clinic waitlists Explaining clinic membership programs and basic office policies Assisting the physician and team with day-to-day administrative tasks Helping with clinic events, community outreach, and special projects Identifying ways to improve organization, workflow, and the patient experience Who We're Looking For Our ideal candidate is someone who is: Friendly, warm, and comfortable talking with patients Reliable and punctual Highly organized and detail-oriented Able to multitask and prioritize responsibilities Comfortable working in a fast-paced medical office Professional in person, over the phone, and in written communication Comfortable learning new technology and computer systems Able to handle confidential information appropriately Compassionate and respectful toward people from different backgrounds and life experiences A strong team player who is also able to work independently Proactive and willing to help rather than waiting to be asked Adaptable and comfortable working in a growing medical practice Medical office, front desk, receptionist, scheduling, customer service, or healthcare experience is a plus. Benefits Full-time employees may be eligible for: $400 per month healthcare stipend Dental benefits Vision plan 10 days of paid time off 4 paid sick days Paid federal holidays observed by OPFMT Paid training 20% employee discount on OPFMT items Why Join OPFMT? We are a small, growing medical practice, which means your role matters. You won't be one person lost in a huge healthcare system. You will work closely with our physician and team, get to know our patients, and have the opportunity to directly contribute to how our practice grows and improves. We are looking for someone who wants to find a long-term home with our team and grow alongside the practice. If you are compassionate, motivated, organized, and excited about helping create a healthcare experience where patients genuinely feel welcomed and cared for, we encourage you to apply.

Pay:

$16.00 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person