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WG
Wabash General Hospital
Orthopaedic Office Receptionist - Olney Medical Clinic
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Based on Illinois data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$39,920 / year median in Illinois
+8% projected growth
Job Description
This Orthopaedic Office Receptionist position will be expected to cross train as an Office tech. The department depends on the front office receptionist for efficient, smooth operation of patient flow and optimal patient experience. The receptionist will be responsible to all intake information, patient demographics, insurance validation, and follow-up scheduling and entering information into the medical record. The receptionist is the core of the department. The department depends on the front office receptionist for efficient, smooth operation of patient flow and optimal patient experience. The receptionist will be responsible to all intake information, patient demographics, insurance validation, and follow-up scheduling and entering information into the medical record. Steady, frequent phone calls from patients, families, physicians, and referral specialists need prompt attention, kindness, and confidence. The receptionist will communicate frequently with clinical staff and physicians regarding patient needs. Receptionists may circulate positions from greeter, to check-in, to check-out, and may be required to rotate to satellite offices. The office tech position is responsible for collecting patient vitals and assisting with rooming patients for their visits.