Overview Join our dynamic dental practice as a Dental Front Desk Receptionist, where your energy and enthusiasm will help create a welcoming environment for patients and staff alike! In this vital role, you will be the first point of contact, ensuring smooth operations through exceptional patient service, efficient scheduling, and meticulous administrative support. Your proactive approach will contribute to delivering outstanding dental care experiences while managing a busy front office with professionalism and care. This paid position offers an exciting opportunity to develop your skills in medical office management and patient communication within a supportive team environment. Responsibilities Greet patients warmly, verify their information, and check in/out efficiently using Electronic Health Records (EHR) systems such as Epic, Meditech, or eClinicalWorks Schedule appointments accurately, coordinate with clinical staff, and manage calendar updates to optimize daily operations Collect payments, process insurance claims, and perform medical billing using health insurance knowledge and CPT coding standards Review medical records for completeness and ensure compliance with HIPAA confidentiality policies Handle phone communication with professionalism, answer inquiries, and provide excellent patient service while maintaining proper phone etiquette Maintain accurate documentation review of patient information, care plans, and clinical notes within EMR/EHR platforms Manage medical records electronically, ensuring proper filing, retrieval, and data security in accordance with health information management protocols Qualifications Proven experience in a medical office setting or healthcare environment with strong clerical skills Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth or similar platforms Knowledge of health insurance processes including Medicare, Medicaid, and private insurance billing procedures Understanding of medical terminology, CPT coding (Current Procedural Terminology), ICD-9/10 coding systems for accurate documentation and billing Excellent customer service skills combined with effective phone etiquette and communication abilities Bilingual proficiency is a plus to serve diverse patient populations effectively Proficiency in Microsoft Office applications including Word and Excel; strong typing skills (including 10-key typing) are essential Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and data entry Demonstrated knowledge of clinical confidentiality policies and health information management standards Join us to be part of a dedicated team committed to delivering exceptional dental care through compassionate service and efficient administrative support. Your enthusiasm and expertise will help ensure every patient's experience is positive from the moment they walk through our doors!

Pay:

$16.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person