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FFR Health, Inc

Medical Receptionist

Entry-Level JobVerifiedNo experience needed

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Based on Indiana data

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$39,261 / year median in Indiana

+8% projected growth

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Job Description

Job Summary We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional administrative support in a fast-paced medical office environment. This role requires strong communication skills, attention to detail, and a thorough understanding of medical terminology and office procedures. The Medical Receptionist will serve as the first point of contact for patients, ensuring a welcoming atmosphere while efficiently managing front desk operations. Duties Greet patients and visitors in a friendly and professional manner Manage patient scheduling, including appointment booking, rescheduling, and cancellations Handle incoming calls on multi-line phone systems with excellent phone etiquette Process patient intake forms and maintain accurate medical records Verify insurance information and assist with insurance verification processes Collect payments Utilize electronic health record (EHR) systems for documentation review and patient management Ensure compliance with HIPAA regulations regarding patient confidentiality Maintain organized filing systems for patient records and administrative documents Provide clerical support including typing and data entry Collaborate with healthcare providers to facilitate care plans and improve patient service Requirements Previous experience as a Medical Receptionist or in a similar medical administrative support role is preferred Familiarity with EHR systems is highly desirable Strong knowledge of medical terminology, Medicare processes, and health information management Strong organizational skills with the ability to multitask effectively in a busy environment Exceptional customer service skills with a focus on patient satisfaction Experience in medical office management or clinic experience is an asset Ability to handle sensitive information discreetly while adhering to HIPAA guidelines Join our team and contribute to providing high-quality healthcare services while ensuring an efficient front desk operation. We look forward to receiving your application!
Benefits:
Employee discount
Work Location:
In person