JOB TITLE

DENTAL

RECEPTIONIST REPORTS TO

DENTAL

OFFICE MANAGER TYPE

FULL

TIME JOB SUMMARY / OVERVIEW

Provides assistance to the dental staff in provision of dental care and helps establish a friendly atmosphere for patients.

PRIMARY DUTIES

Every effort has been made to include all duties; however, the omission of a specific statement of duties does not exclude the duty from the position if the work is similar, related or is a logical assignment of the position. Retrieve voice mail messages prior to the morning meeting to acquire patient confirmations. Answer the phone in a pleasant and courteous manner. Greet patients as soon as they enter the office. Confirm patient's current contact information. Confirm insurance information. Transfer calls to the appropriate personnel when necessary. Handle correspondence, as needed, for the dentist. Send correspondence, as needed, to patients. Schedule dental appointments. Confirm patients' appointments one day in advance. Respond courteously and knowledgeably to inquiries from patients, dental staff and other staff. Ensure messages are handled in a precise manner. Notify clinical staff of schedule changes as they occur. Enter communication with patient in appropriate portion of patient's chart. Retrieve voice mail messages throughout the day to ensure messages are recorded and followed up. Ensure that the all schedules are full and cancellations are filled immediately. Maintain an ASAP list to fill vacancies on the schedule for dentist and hygienist. Enter all data from patient registration packet in chart and scan. Update all patient forms yearly Send referrals and x-rays to dental offices upon request.

EDUCATION / QUALIFICATIONS

High school diploma or

GED. EXPERIENCE / KNOWLEDGE / SKILLS

Prefer one year experience in a dental office. Demonstrate attention to detail. Proficient computer and data entry skills. Ability to speak, read, write and comprehend instructions in English. Excellent customer service skills. Ability to interact with others in a positive manner.

EOE Job Type:

Full-time Benefits:

403(b) 403(b) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person