Experienced Medical Receptionist / Front Desk Specialist Balanced Ketamine Overland Park, KS Job Details Full-time $22 - $28 an hour 14 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Teamwork Electronic health records (EHR) management Pain management experience Scanning Attention to detail Associate's degree Quality data entry Customer data entry Full Job Description Experienced Medical Front Desk Specialist / Medical Receptionist -

Pain Management Compensation:

$22.00 to $28.00 per hour, depending on experience About the

Role:

Our growing pain management practice in Leawood is seeking an experienced, full-time Medical Front Desk Specialist to join our team. This is an important patient-facing role for someone who is warm, professional, highly organized, confident with computers, and experienced in a busy medical office. You will be the first point of contact for our patients and a key part of creating a smooth, professional, and welcoming experience from the moment they arrive. This role requires a significant amount of computer work and daily interaction with the electronic medical record, so strong software skills, attention to detail, and comfort working in multiple systems are essential.

What You Will Do:

Welcome patients and create a positive first impression. Check patients in and out accurately and efficiently. Collect copays, balances, and monthly patient payments in a professional and respectful manner. Verify and update demographics, insurance, and other patient information. Enter and maintain accurate information in the EMR. Answer phones, schedule appointments, and manage front desk communication. Scan and upload documents into the patient chart. Communicate clearly with patients, providers, and staff. Handle difficult or upset patient situations calmly, respectfully, and professionally. Help keep the front office organized, efficient, and running smoothly throughout the day.

What We Are Looking For:

Prior medical front desk or medical receptionist experience required. Strong computer skills and confidence using EMR/EHR systems required. Experience collecting patient payments and discussing balances professionally. Strong attention to detail and accurate data entry skills. Excellent customer service and communication skills. Ability to multitask in a fast-paced medical office. Professional, dependable, punctual, and team-oriented.

Preferred:

Experience in pain management, orthopedics, spine, or another specialty office. Experience with eClinicalWorks (eCW) is preferred. Experience with another EMR/EHR system is also valuable.

Schedule & Location Details:

Full-time, Monday through Friday Traditional business hours This is an on-site position in Overland Park, KS. Applicants should currently live within the Kansas City metro area or within reliable commuting distance.

Why Join Us:

Competitive pay for the right candidate. Stable weekday schedule. Opportunity to work in a specialty medical practice. Important role with meaningful daily patient interaction. Supportive team environment with room to grow.

Job Type:

Full-time Pay:

$22.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you currently reside within a 45-minute commute of our clinic in KC Metro Area? How many years of experience do you have using eClinicalWorks (eCW)? Do you have experience verifying insurance eligibility/benefits and collecting copays or patient balances in a medical office?

Education:

Associate (Required)

Experience:

Front desk: 1 year (Required)

Location:

Overland Park, KS (Required)

Work Location:

In person